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[Remote] Business Development Representative

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. Untrap Inc. is an early-stage startup focused on helping Managed Service Providers uncover operational inefficiencies using AI. The Business Development Representative will generate qualified meetings through multi-channel outbound prospecting and collaborate closely with sales leadership to refine messaging and strategy.

Responsibilities

  • Generate qualified meetings with owners and decision-makers through multi-channel outbound prospecting
  • Build pipeline using LinkedIn, email, cold calling, social selling, direct outreach, and community/event participation
  • Use outbound tooling and workflows (e.g., Clay, Instantly, sequencing, enrichment) to improve targeting, personalization, and efficiency
  • Research accounts, identify decision-makers, and tailor messaging based on context and operational pain points
  • Test and iterate on outreach angles, messaging, and sequences to improve reply rates, meeting conversion, and show rates
  • Maintain accurate activity tracking, notes, and pipeline hygiene in CRM and outbound systems
  • Collaborate closely with founders/sales leadership on ICP refinement, messaging, campaign ideas, and follow-up strategy
  • Capture and share market feedback from conversations (objections, competitor mentions, pain points, buying signals) to inform product and GTM

Skills

  • 1–5 years of B2B sales or business development experience (SaaS preferred)
  • Comfortable with high-activity outbound execution across email + LinkedIn + calling
  • Strong written and verbal communication skills; able to earn trust quickly with owner-operators
  • Self-starter mindset: takes ownership, moves work forward without needing close supervision, and is driven by goals
  • Hands-on experience with modern sales tools and CRMs (or strong willingness to learn quickly)
  • Ability to work independently in a remote environment and communicate proactively with a distributed team
  • Understanding of the MSP industry (managed services, PSA/ticketing workflows, IT services) or existing relationships in the space
  • Hands-on experience with Clay, Instantly, LinkedIn Sales Navigator, Apollo, or similar tools
  • Experience prospecting at conferences or vertically focused community events
  • Prior experience at an early-stage startup where you helped build (not just run) an outbound motion

Benefits

  • Equity options may be available for a candidate with material experience at a SaaS vendor selling into the MSP market, or you have had success growing a company as BDR #1
  • Remote-first with 1–2 in-person sessions per month (GTA).

Company Overview

  • Untrap is an AI-powered platform that transforms the millions of words buried inside IT service tickets into actionable business intelligence. It was founded in 2024, and is headquartered in , with a workforce of 2-10 employees. Its website is https://www.getuntrap.com.
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