[Remote] Business Development Representative (Canada)
Note: The job is a remote job and is open to candidates in USA. SwiftComply is an award-winning early-stage technology company focused on modernizing water compliance and empowering cities and utilities. The Business Development Representative will connect with prospective customers to generate interest and schedule meetings with the sales team, contributing to the sales pipeline and supporting customer engagement.
Responsibilities
- Identify and develop cross-sell opportunities within the existing customer base, focusing on introducing additional SwiftComply modules and solutions
- Partner closely with Customer Success Managers to align on target accounts, priorities, and cross-sell strategy
- Engage customers through targeted outreach to generate interest
- Understand current customer usage and uncover gaps where additional solutions can add value
- Qualify cross-sell opportunities by mapping customer needs to relevant SwiftComply offerings
- Schedule and support discovery and follow-up conversations for Sales
- Maintain accurate tracking of outreach, opportunities, and pipeline in the CRM
- Monitor progress against cross-sell pipeline and revenue targets
- Test and refine messaging to improve engagement and conversion for specific product expansions
- Share customer insights and common cross-sell signals with internal teams to strengthen go-to-market efforts
- Receive coaching from internal and external mentors
Skills
- 1-2 years of experience as a BDR/SDR or doing other outbound sales
- Strong communication skills - comfortable engaging with people and building rapport quickly
- Curious and genuinely interested in learning about government programs
- Comfortable doing research on public-sector prospects
- Willingness to learn, adapt and continuously improve
- Organized, detail-oriented and keeping clear notes/ records
- Resilient and persistent - with the ability to handle rejection and stay motivated
- Ability to thrive in a fast-paced and evolving company
- Self-driven - comfortable working remotely and proactive about working with teammates
- Comfortable working with tools such as CRMs and sales engagement platforms
- Experience working with public sector customers such as utilities or municipalities
- Experience in SaaS or technology sales
- Exposure to Customer Success, Account Management, or expansion sales motions
- Bachelor's degree in Business, Marketing, Communications, or a related field
Benefits
- Healthcare - we offer medical, dental, and vision insurance with an FSA or HSA option
- Life insurance - we offer free life insurance plan for you
- 401(k) - we provide pre-tax / Roth options with match
- Remote - we work remotely and provide a US$1000 home office setup stipend
- Time off - we offer an unlimited time-off policy, and encourage you to take time for vacation, wellness day, etc, for a positive work-life balance
- Parental leave - we want you to enjoy some time with your new addition to the family
Company Overview