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Account Manager

Work from home Full-time role Hiring

Alera Group is one of the largest and fastest-growing independent insurance and financial services firms in the U.S. They are seeking a Commercial Lines Account Manager to manage a small-to-mid market book of business, build client relationships, and support account needs. The role offers opportunities for growth and development in a collaborative, hybrid work environment.

Responsibilities

  • Manage and service a commercial lines book of business (small-to-mid market accounts)
  • Build and maintain strong client relationships
  • Support renewals, policy changes, and ongoing account needs
  • Partner with internal teams to ensure a smooth client experience
  • Maintain accurate documentation and account records
  • Work closely with producers and service teams to support client needs
  • Stay organized and manage multiple accounts and priorities
  • Identify cross-sell and new business opportunities when appropriate
  • Continue developing knowledge of insurance products and client strategies

Skills

  • Strong customer service and relationship management skills
  • Ability to manage multiple accounts and priorities
  • Organized, detail-oriented, and dependable
  • Strong communication skills
  • Insurance experience or exposure to commercial lines
  • Active Property & Casualty license (or willingness to obtain within 6 months)

Benefits

  • Medical
  • Dental
  • Vision
  • Life and disability coverage
  • 401(k)
  • Generous PTO

Company Overview

  • Alera Group is a growing leader, reimagining the complex risk management, insurance and financial services delivery experience through intentional collaboration connecting clients to holistic solutions that protect and grow all they value most. It was founded in 2017, and is headquartered in Deerfield, Illinois, USA, with a workforce of 1001-5000 employees. Its website is http://aleragroup.com.
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