Require Associate Director of Learning Center and Trocaire Opportunity Program in Buffalo, NY
Job title: Associate Director of Learning Center and Trocaire Opportunity Program
Company: Trocaire College
Job description: Knowledge of college policies, procedures, and practices; knowledge of the Family Educational Rights and Privacy Act (FERPA), Arthur Eve Opportunity Grant, Title VII, Title IX, ADA and other applicable laws pertaining to employment and education; understanding of Learning Center and College services and activities; ability to plan, organize and implement assigned responsibilities and to work well under pressure to meet deadlines; excellent organizational, analytical and planning skills; ability to participate as a team member, ability to understand and interpret rules and regulations, and ability to adjust to change; skill in budget development and management; ability to handle confidential material judiciously; understanding of developmental education programs.
The Associate Director must present leadership and excellent communication skills; ability to exchange ideas, facts, information, and opinions effectively and accurately with others; arrive at decisions, develop conclusions, or develop solutions; ability to communicate effectively with a diverse workforce and student population; ability to prioritize and delegate projects; ability to meet timelines and follow-through; ability to present materials effectively to individual students or groups; ability to manage interpersonal conflict situations requiring tact, diplomacy and discretion; demonstrate ethical conduct and professionalism; ability to effectively train, evaluate and develop staff members; ability to handle personnel issues in a highly confidential manner; ability to direct, manage, or lead others; establish and maintain effective working relationships with faculty, staff, other departments, students, and the public; responsible for short-term and long-term planning.
Primary Functions:
- Assist the Director of Learning Center with administrative duties associated with the HEOP program
- Coordinate students seeking academic support with tutoring, academic coaching, supplemental education
- Maintain, collect, and report contact hours with students for State and institutional records
- Offer workshops, seminars, presentations on academic success strategies
- In collaboration with student affairs colleagues, develop programming to support academic success
- Market and advertise academic support services offered by the Learning Center
- Plans, directs, implements, and manages an instructional facility for self-paced and other alternatively delivered academic support
- Supervises part-time staff to include: prioritizing and assigning work: conducting performance evaluations; ensuring staff is trained; and, making hiring, termination, and disciplinary recommendations
- Compiles data and prepares related reports on facility usage, budgetary expenditures, and similar information
- Trains tutors in tutoring techniques, learning styles, adult learning theory, on-line platforms utilized for tutor sessions and tutors students of different abilities
- Provides information to faculty, instructors, staff, and students about academic support services
- Assists in the preparation of center budget by preparing cost estimates and recommendations of purchases
- Performs other duties as assigned
- Master's Degree in Higher Education or applicable degree program
- Minimum of three years work experience in Higher Education within a supportive learning environment
- Experience working with a diverse and/or high risk student population
- Previous management experience
- Adult learning styles and theory
- Applicable computer programs and equipment
- Web technology for academic support
- Training principles
- Budgeting preparation and administration principles
- Record keeping techniques
- Monitoring, assigning, and reviewing work of others
- Using and evaluating software application programs
- Maintaining a variety of records and files
- Preparing reports
- Monitoring a budget
- Planning and coordinating operational activities
- Utilizing and evaluating software applications related to learning coordination
- Prioritizing tasks
- Customer service
- Communication, interpersonal skills as applied to interaction with students, coworkers, supervisor, the general public, etc.
- Excellent organizational skills.
- Coordination of the academic support (tutoring, supplemental instruction, online tutoring, learning lab, etc.)
- Using technology to perform duties and improve efficiency
- Maintain accurate and appropriate marketing and promotional information on website and other community communication areas
- Professional communication with students, faculty and staff
- Detailed record keeping
- Analyzing and reporting
- Ability to work two evenings per week and occasional Saturdays
- Office environment
- Operates basic office equipment and job specific technology
- Communicates through oral and/or written forms
- Competently uses Microsoft Office Suite
- May require lifting up to 10 pounds
- Limited stair climbing
- Ability to work at multiple locations
- May require sitting or standing for extended periods of time