[Remote] Billing Specialist I
Note: The job is a remote job and is open to candidates in USA. ENTRUST Solutions Group is a community of over 3,000 people committed to providing engineering, consulting, and automation services. They are seeking an entry-level Billing Specialist to support the billing team with invoice setup, client portal coordination, and day-to-day administrative support in billing systems.
Responsibilities
- Support the billing team with administrative tasks tied to invoice processing and billing workflows
- Enter invoices and related billing information into internal systems accurately and on time
- Assist with client portal tasks (uploads, confirmations, and issue triage), including tracking submission status and responding to basic portal-related problems
- Maintain organized records of billing documentation and correspondence (including saving confirmations/screenshots when required)
- Respond to routine internal questions, route issues to the appropriate team member, and follow established processes and policies
- Provide general clerical and account-related support such as data entry, file maintenance, and handling basic inquiries as assigned
Skills
- Strong attention to detail and ability to follow defined processes consistently
- Comfortable learning new systems and adapting to evolving workflows
- General computer literacy and proficiency with Microsoft Office (Outlook, Excel, Word)
- Strong organization, time management, and reliability in a remote environment
- Professional communication skills (written and verbal) and a collaborative, team-first mindset
- Previous experience with administrative support, invoicing support, or customer/account-related work (helpful but not required)
- Familiarity with client portals (uploading documents, troubleshooting access/submission issues)
- Comfort working across multiple screens/systems while maintaining accuracy
Company Overview