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[Remote] Remote Customer Service & Sales Representative (Entry Level | Flexible Schedule | No Cold Calling)

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. Ian Graham Agency, LLC is a remote financial services organization that provides mortgage protection, final expense, life insurance, and retirement solutions to families nationwide. They are hiring entry-level representatives who are dependable and coachable, focusing on customer service and consultative sales with interested clients.

Responsibilities

  • Following up with individuals who submitted online requests or responded to marketing campaigns
  • Scheduling and conducting phone or Zoom appointments
  • Providing clear, professional customer service during each interaction
  • Explaining available coverage options and assisting with applications
  • Maintaining accurate records and participating in ongoing training

Skills

  • Customer service or client-facing experience preferred
  • Strong communication skills
  • Self-motivated and comfortable working remotely
  • Willingness to obtain a Life Insurance License (licensing guidance provided; associated costs are the applicant's responsibility unless otherwise specified)
  • U.S. Citizen or Permanent Resident eligible to pass a background check
  • Professional demeanor and willingness to follow established processes

Benefits

  • Monthly performance-based bonus opportunities
  • Flexible scheduling (part-time or full-time)

Company Overview

  • As a financial services agency, Ian Graham Agency, LLC offers mortgage protection, final expense, retirement solutions, college savings strategies, term and whole life insurance options, and debt elimination programs. It was founded in undefined, and is headquartered in Grandville, Michigan, US, with a workforce of 11-50 employees. Its website is https://iangrahamagency.com.
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