Quality Assurance Analyst
Conservice is a company that focuses on ensuring accurate business operations in the field. They are seeking a Quality Assurance Specialist who will bridge the gap between field technicians and back-office financials by validating work orders and managing databases to ensure billing accuracy.
Responsibilities
- Read and interpret Work Orders and technician field notes
- Verify that the physical work performed (shipping, repairs, or new construction) perfectly matches the documented project scope and requirements
- Perform manual data entry to cross-reference and update back-office systems (NetSuite and Yoda/SQL)
- Maintain accurate tracking of physical assets (Meters, Transponders) by logging new installations, updating repair histories, and attaching proof of delivery
- Serve as the final gatekeeper for billing accuracy
- Manually trigger NetSuite invoices only after confirming all unit counts, project multipliers, and service levels are 100% accurate
- Identify incomplete tickets (e.g., missing serial numbers, unclear tech notes)
- Create follow-up tasks and communicate directly with field teams to resolve discrepancies and prevent backlog accumulation
Skills
- Ability to read and interpret Work Orders and technician field notes
- Experience with manual data entry and cross-referencing back-office systems
- Knowledge of database management and system integrity
- Ability to maintain accurate tracking of physical assets
- Experience in financial execution and billing accuracy
- Strong problem-solving skills for exception handling and resolution
- Ability to communicate effectively with field teams
Company Overview
Company H1B Sponsorship