Count Room Rep - Full Time or Part Time (early mornings)

This position typically starts at $16 per hour and works a variable schedule, including weekends and holidays. Team members begin accruing PTO starting on day one, and full‑time employees are eligible for benefits after 90 days.

This role puts you right in the heart of the casino’s behind‑the‑scenes action, moving drop devices from the gaming floor and teaming up with coworkers to tackle daily counts for everything from tables to jackpots. You’ll get hands‑on with sorting and recording cash totals, investigating quirky discrepancies, and keeping the count room running smoothly and efficiently. It’s a job where you stay active, solve real problems, support your team, and help keep the entire casino operation humming—never a dull moment.

Responsibilities

• Demonstrates regular and predictable attendance; arrives on time in a clean uniform with required name tag, ID, and licenses, ready to work with a positive, ready‑to‑learn attitude.

• Greets guests and team members warmly and professionally, supporting our Family Style Service culture.

• Works a flexible schedule, including nights, weekends, holidays, and overtime as needed.

• Transfers drop devices from casino floor to the count rooms.
• Performs and monitors team members in the daily count of drops such as Table, BV, Blind, NRT, and Bad-Beat drops.
• Sorts, counts, straps, and records the results of daily counts in accordance to departmental and regulatory policies.
• Compares and contrasts totals from physical count to those entered in the computer as well as the numbers recorded on currency counters.
• Prepares reports recording any discrepancies from the computer totals to the actual physical totals. Investigates any variances and notifies count room management as to the outcome.
• Notifies count room management of malfunctioning equipment. Also, documents and communicates any equipment issues to assist the vendor in providing technical support.
• Responsible for the general upkeep of the count room (promotes waste management and recycling whenever possible).
• Maintains an ethical work habit in adhering to regulatory, departmental, and company policies as well as ensures others follow those standards.
• Provides feedback to the management team as to the day-to-day performance of fellow co-workers.

• Performs duties as assigned by the Count Room management team

Qualifications

• Must be at least 18 yrs. of age.

• Must be able to obtain a Missouri Gaming License and pass a background check.

• Ability to read, write, and understand English.

• Communicates effectively and maintains positive working relationships with guests, coworkers, and management.

• Must have excellent customer service/communication skills.

• Report to work in a neat and clean uniform, with slip resistant shoes. Well-groomed hair and personal hygiene are essential.

• Ability to work in a loud, fast‑paced environment while handling multiple tasks under time constraints.

• Must have a team mentality with the ability to motivate and influence others to adopt the same team philosophy.
• Must have manual dexterity to open small locks, grip as well as remove and replace slot boxes while maintaining a fast pace to meet time constraints.
• Mathematical ability in being able to add, subtract and utilize 10-key calculator to generate count cards.
• Must be able to bend, twist, turn, push and pull in order to complete drops and counts in a timely manner.
• Must be able to carry above and below the shoulders a minimum of 25 lbs up to 60 feet while performing the slot drop.
• Must be able to stand for prolonged periods of time, for up to ten hours per day.
• Can tolerate areas containing second-hand smoke, high noise levels, bright lights, and dust.
• Must be able to read, write, speak and understand English.
• Must be able to maintain a safe working environment while being able to maneuver equipment in high traffic areas.
• Be able to respond to visual and aural cues.
• Must be able to maintain a fast pace under stressful conditions.
• Must be able to work for prolonged periods of time in a secure area while under surveillance.
• Should possess problem solving ability in being able to communicate with multiple departments to create a more efficient work environment.