Payroll and Benefit Manager

Job Summary

mPulse is seeking a Payroll & Benefits Manager to lead the administration and execution of payroll and benefits programs across the organization. This role is responsible for ensuring accurate and compliant multi-state payroll processing, managing employee benefits programs, and maintaining adherence to all federal, state, and local regulations. The ideal candidate will bring strong expertise in payroll operations, benefits administration, and HRIS systems, and will partner closely with Finance, People Ops, and external vendors to deliver a seamless employee experience.

Duties/Responsibilities

• Manage end-to-end multi-state payroll processing, ensuring accuracy, timeliness, and compliance
• Ensure compliance with federal, state, and local payroll tax regulations and wage and hour laws
• Administer employee benefits programs, including medical, dental, vision, 401(k), and leave programs
• Serve as the primary point of contact for payroll and benefits inquiries and issue resolution
• Partner with Finance on payroll reconciliations, audits, and reporting
• Maintain and optimize payroll and benefits processes within UKG and Dayforce systems
• Manage relationships with payroll providers, brokers, and third-party administrators
• Lead open enrollment, benefits communication, and employee education initiatives
• Maintain accurate records and ensure proper documentation for compliance and audits
• Identify and implement process improvements to enhance efficiency and accuracy

Skills/Abilities/Experience

• Strong knowledge of multi-state payroll processing and compliance requirements
• Experience with HRIS systems such as UKG and Dayforce
• Deep understanding of payroll tax, wage laws, and benefits administration
• Strong analytical and problem-solving skills with attention to detail
• Ability to handle sensitive and confidential information with discretion
• Excellent organizational and time management skills
• Strong communication skills with the ability to support employees and stakeholders
• Experience managing vendors and cross-functional collaboration

Minimum Qualifications

• Bachelor’s degree in Human Resources, Finance, Accounting, or related field preferred
• 5+ years of experience in payroll and benefits administration, including multi-state payroll
• Experience ensuring compliance with federal, state, and local employment laws
• Hands-on experience with UKG, Dayforce, or similar HRIS/payroll systems
• Preferred
• Certified Payroll Professional (CPP) or related certification
• Experience in a SaaS or healthcare environment
• Experience supporting audits and compliance reporting

Physical Requirements

• Ability to stand and sit for extended period of time.
• Ability to lift 10 lbs. weight.