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Temporary Project Assistant

Work from home Full-time role Hiring

About the position At the City of Austin, we are more than just an employer—we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles – Empathy, Ethics, Excellence, Engagement, and Equity – anchors in delivering services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee. Under direct supervision, this position provides support to project management team by organizing various projects, contract agreements, and programs. Participates in the development of a project and provides support in scheduling, budgeting, and implementation phases of the project.

Responsibilities

  • Assists in planning stage of projects, including the coordination of existing bonds and future bond projects.
  • Assists in planning, scheduling, or coordination of project activities to meet deadlines.
  • Provides assistance in creation of a communication plan to field staff, including Project Managers and Project Coordinators.
  • Creates and maintains project progress monitoring data to track each project.
  • Coordinates status updates for project related matters including providing updates to internal and external customers.
  • Updates and maintains schedule data to ensure project consistency and optimization.
  • Assists in resolution of project issues including any potential risks to team members by providing supporting documentation including policies and procedures.
  • Communicates roles, expectations, and accountabilities to all team members on a regular basis.
  • Advises management of problems, issues, and status of ongoing projects.
  • Provides assistance to ensure established project deadlines and related tasks are completed as assigned.
  • Deliver a marketing and outreach campaign that increases adoption of energy efficiency technologies and services for small-and medium-business customers.
  • Provide on-site or virtual visits to promote Austin Energy programs and offerings.
  • Monitor leads and project status in coordination with Austin Energy project leads and engineers.
  • Engage with key stakeholders including community and business groups; installation contractors; and equipment manufacturers or distributors.
  • Lead and support analysis that identifies and targets key customer groups based on energy usage, building types, business type, etc.

Requirements

  • Knowledge of basic project practices and procedures.
  • Knowledge of Federal, State, and Local laws applicable to bond projects.
  • Knowledge of applicable City practices, policies, and procedures.
  • Knowledge of contract development and monitoring.
  • Skill in project planning and prioritizing.
  • Skill in oral and written format to a variety of audiences.
  • Skill in handling multiple tasks and prioritizing.
  • Skill in using computers and available software packages.
  • Skill in data analysis and problem solving.
  • Skill in planning and organizing.
  • Ability to work with frequent interruptions and changes in priorities.
  • Ability to establish and maintain good working relationships with internal and external customers.
  • Graduation with a Bachelor’s degree from an accredited college or university with major coursework in a related field, plus one (1) year of relevant work experience.
  • Experience may substitute for education up to the maximum of four (4) years.

Nice-to-haves

  • Experience conducting outreach, marketing, or sales to small-and medium-businesses.
  • Experience with energy efficiency, building construction, or property management.
  • Experience engaging with contractors, city departments, and other community stakeholders.
  • Experience with customer relationship management software or workflow management software.
  • Experience creating and analyzing large data sets to identify target customer types.

Benefits

  • Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.
  • Retirement Security: Plan for the future with the City of Austin Employees' Retirement System.
  • Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure.
  • Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support.
  • Career Growth: Advance your skills and expertise with professional development and leadership opportunities.
  • Modern Workspaces: Work in innovative and sustainable environments that foster collaboration and inspiration.

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