Senior Account Manager

Primo Brands is a leading branded beverage company in North America with a focus on healthy hydration. We are proud to offer an extensive and iconic portfolio of highly recognizable, sustainably sourced, and conveniently packaged branded beverages distributed across more than 150,000 retail outlets.

As the nation’s leading bottled water company, Primo Brands is dedicated to providing customers with healthy hydration options. Alongside that, we’re also committed to developing our people – enabling them to make the most of the many elements that help them to succeed. It’s a chance to use your knowledge, skills and experience to shine brightly and achieve your ambitions – all while delivering healthy hydration to millions of customers. When it comes to leading the industry with the highest standards in quality, Primo Brands is a vital element of our success. Whether you’re based in finance or Human Resources, Legal, Communications or IT, you’ll be a force for good – someone who is trusted, empowered and supported to make a genuine, lasting impression on our organization.

Job Description

We are currently seeking a Senior Account Manager – Drug Channel reporting to the Director of Drug & Dollar Channels. This position will be responsible for managing Primo Brands partnerships with Drug Channel customers across the US Market, driving performance and execution that is aligned with business and customer strategies, as well as achieving profitable sales objectives.  Position is remote home based, ideally in the Chicago or Boston markets.  This position involves 25-30% travel.

Salary:  $120,176 - $150,112.  This position is eligible for an annual bonus.

Key responsibilities for this position include but are not limited to

• Results:  Lead and deliver the Business Plan (JBP, Financials, Forecast and Trade Management, etc).
• Cross-Functional:  Key Customer and business advocate liaising with all cross-functional partners such as Customer Development / Sales Operations, Supply Chain, Route to Market, Finance, Marketing, etc to ensure goal alignment that drives Primo Brands and Customer objectives.
• Large Customer Chain Management: Develop JBP business relationships with key Customers to ensure strategic alignment and continuously improve customer satisfaction through effective selling presentations that implement approved Customer Plans
• Negotiating: Ongoing negotiations of key customer contracts and business development programs and concepts, leading to long-term profitable partnerships
• Customer Planning: Develop and execute key Customer Growth Plans through the identified Integrated Business Planning process and within the company provided investment guardrails
• Profitability: Ownership and effective management of customer investment to drive net sales targets
• Customer Planning & Administration: Work within customer systems for new item set up, deal management, etc. Utilize TPM to forecast volume and annual trade spend. Additionally, manage deductions and reclaim any unauthorized deductions in addition to managing customer rebate payments & growth programs.
• Manage Broker partners to facilitate key administrative initiatives.
• Budget Management: Drive profitable growth while enhancing relationships with key retailers and delivering promotional support to drive portfolio sales.

Qualifications

Key qualifications for this position include but are not limited to

• 6+ years experience in Large Account Customer Management; Headquarter Account experience required.
• Pharmacy Channel experience encouraged.
• DSD route to market experience preferred.
• Strong current relationships in the CPG Industry and Top Chain Retailers.
• Proficient in Category Management principles.
• Financial Acumen and Trade Management practices.
• Ability to creatively develop new strategies, processes, practices, and programs that will substantially enhance a consumer centric approach.
• Self-starter and collaborative mindset.
• Proficiency with Microsoft Office, Nielsen or Circana, Retailer Specific Gateways.
• Must be able to travel up to 25-30% of the time. 

Primo Brands’ established portfolio includes billion-dollar brands Poland Spring® and Pure Life®, premium brands like Saratoga® and Mountain Valley®, regional leaders such as Arrowhead®, Deer Park®, Ice Mountain® Ozarka®, and Zephyrhills®, purified brands, Primo Water® and Sparkletts®, and flavored and enhanced brands like Splash® and AC+ION®.  Our extensive direct-to-consumer offerings and industry-leading line-up of innovative water dispensers create consumer connectivity through recurring water purchases across Water Direct, Water Exchange, and Water Refill. At Primo Brands, our more than 11,000 associates are at the heart of what we do and deliver on our mission to provide healthy hydration to consumers wherever, however and whenever they want it. We believe in fostering a respectful culture, which values our associates who are deeply invested in quality hydration, our communities, and the sustainability of our packaging and water sources for generations to come. 

Primo Brands is proud to be an Equal Opportunity and Affirmative Action employer, seeking to create a welcoming and diverse environment. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

Candidates must possess strong English language skills to effectively communicate with customers and provide exceptional service. Proficiency in English is essential for understanding customer needs, resolving inquiries, and collaborating with team members.