Medical Administrative Assistant – Vaccine Coordination
This is a remote position.
Medical Administrative Assistant – Vaccine Coordination
Company: TeamFicient
Location: Remote
Employment Type: Full-Time
Salary Range: TBD
Work Schedule:
Time Range: Between 7 AM and 7 PM CST
Working Hours: 9 hours per day (8 working hours + 1-hour break)
Days Off: TBD (2 days per week)
Why Join Us?
At Teamficient, our team spans multiple countries and regions, and we stay connected by operating within EST, CST, and PST time zones.
Work Without Borders: Collaborate daily with experts from around the world. You’ll gain international exposure and experience that goes far beyond your local market.
Built for Remote: Our setup isn't a "work from home" experiment; it’s a fully remote culture designed for autonomy, flexibility, and trust.
Diverse Perspectives: You’ll be part of a multicultural team where different backgrounds are our greatest strength.
Grow Globally: Expand your career on a global stage, learning how business works across different cultures and continents.
About the Role
We're looking for a detail-oriented Medical Administrative Assistant to support our clinic's vaccination program. You'll be the backbone of our scheduling, insurance verification, and patient communication, keeping everything running smoothly from a remote setup. If you're organized, calm under pressure, and comfortable in a fast-paced medical environment, this one's for you.
Core Responsibilities
Appointment Scheduling
Schedule and coordinate vaccine and check-up appointments based on patient needs
Manage daily calendars, reschedule as needed, and notify patients promptly
Optimize appointment availability using scheduling tools
Insurance Verification
Call insurance providers to verify patient eligibility and vaccine coverage
Communicate coverage details and out-of-pocket costs clearly to patients
Document all verification details accurately in patient records
Patient Communication
Answer patient questions about vaccine schedules, eligibility, and what to expect
Provide post-vaccination instructions and follow-up reminders
Handle all vaccine-related inquiries in a professional and friendly manner
Records & Documentation
Update patient records in EHR/EMR systems with accurate, complete information
Enter vaccine administration details, including type, date, and dosage
Maintain organized digital files and ensure all documentation is up to date
General Administrative Support
Respond to emails, calls, and patient inquiries efficiently
Prepare reports and maintain an organized workflow in a remote setting
Keep digital filing systems clean and easy to navigate
Candidate Qualifications
Must-Haves
2–3 years of experience in a medical administrative role
At least 2 years of hands-on experience calling insurance companies for eligibility and coverage verification
Familiarity with common vaccines, vaccine schedules, and patient eligibility guidelines
Experience with EHR/EMR systems and scheduling software
Strong attention to detail and data entry accuracy
Clear communicator, both written and verbal
Good to Haves
Background in a clinical or immunization-focused setting
Familiarity with vaccine coding and documentation requirements
Experience managing high call volumes and multi-tasking in a remote environment