Product Manager, Cybersecurity

Essential Functions

• Manage a portfolio of cybersecurity products, services, and solutions to drive customer satisfaction, revenue growth, and market expansion.
• Identify opportunities to enhance portfolio value through product improvements, partner integrations, and innovation—and champion these initiatives across the organization.
• Prioritize product development efforts to deliver differentiated offerings that meet business KPIs and market needs; provide recommendations for engineering priorities and timelines.
• Evaluate unmet customer needs and execute viable, competitive solution enhancements.
• Implement methodologies to continually gather and analyze “voice of customer” insights and market trends, influencing pricing, bundling, and product design decisions.
• Coordinate intake, analysis, and prioritization of new product functionality requests from customers and prospects.
• Develop clear use cases, business requirements, and marketing requirements.
• Maintain the cybersecurity product roadmap, including integration of partner technologies and internal assets.
• Collaborate with technology providers and channel partners to align and differentiate the product portfolio.
• Support product launches in coordination with product marketing and corporate marketing; ensure ongoing post‑launch success through continuous optimization and adoption strategies.
• Conduct product performance benchmarking to guide enhancements and differentiation.
• Represent the organization as a cybersecurity subject matter expert, helping increase market credibility.

Thought Leadership and SME Support

• Develop and deliver thought leadership content, industry insights, and market perspectives.
• Create impactful communications for analysts, security organizations, and partner communities.
• Collaborate with other product managers on cross‑solution messaging and strategic thought leadership.
• Support organizational wins by providing technical and product expertise to cross‑functional teams.

Cross-functional Collaboration & Execution

• Develop high-quality product documentation and assets throughout the product lifecycle, including FAQs, training content, service briefs, demos, diagrams, and specification sheets.
• Partner with Product Operations to ensure seamless implementation of cybersecurity offerings across the quote‑to‑cash process.
• Enable sales teams by supporting customer engagements, addressing technical questions, and delivering product training.
• Expand organizational knowledge of the cybersecurity market through internal presentations and market briefings.
• Collaborate with Product Marketing and Communications to translate complex cybersecurity concepts into clear, customer‑ready messaging.
• Share “voice of customer” insights regularly with stakeholders to inform product improvements.
• Provide analysis and recommendations related to pricing, strategy, positioning, competitive intelligence, and product differentiation.

Required for All Jobs

• Performs other duties as assigned.
• Complies with all company policies and standards.

Education

• Bachelor's Degree in Engineering, Computer Science, or related field — Required
• Master’s Degree (MBA, Engineering, Information Systems) — Preferred

Work Experience

• 7–9 years of product management experience in the U.S. cybersecurity or security technology market — Required
• 7–9 years of experience developing technology products/solutions for mid‑market and enterprise customers — Required
• 7–9 years of experience defining product strategy and roadmaps — Required
• 7–9 years of knowledge in Product Marketing practices and frameworks — Required
• 4–6 years of experience with cybersecurity processes, frameworks, and regulations (FDA/MDR/HIPAA/PCI, etc.) — Required
• 7–9 years of collaboration within cross‑functional, matrixed teams — Required
• 4–6 years of experience with cybersecurity standards (NIST, CSA, ISO 27001) and related certifications (Security+, CISSP, CISA preferred) — Required
• 4–6 years of knowledge of security protocols (IPSEC, TLS, DTLS, key exchange, cipher mechanisms) — Required
• 7–9 years executing product security processes, standards, best practices, and tools — Required
• 4–6 years of demonstrated curiosity and continuous learning in cybersecurity — Required
• 7–9 years of experience defining and measuring outcome‑based product KPIs — Required
• 7–9 years of exceptional presentation and communication skills — Required
• 7–9 years assessing options (risk, performance, cost‑benefit) with strong visualization skills — Required
• Ability to read and understand technical reports — Required
• Highly organized and resourceful — Required

Skills Required

• English proficiency — High
• Spanish — Medium, preferred

• Professional development
• A culture that celebrates success and diversity
• Medical, Dental, Vision
• 16 Holidays, 15 days PTO, 7 sick days
• 401k with a match and tuition reimbursement

The base salary range for this position at the time of this posting is indicated above. Individual compensation varies based on job-related factors, including location, business needs, level of responsibility, experience, and qualifications.

Claro Enterprise Solutions, Inc. is an Equal Employment Opportunity (EEO) employer.