Enterprise Business Intelligence Analyst

The Enterprise Business Intelligence Analyst within Enterprise Information Systems provides reporting and analytics development through enterprise-wide business intelligence and analytic software solutions. This position will be responsible for the synthesis of information from multiple data sources into sophisticated BI solutions. The Analyst may often lead cross functional projects with multiple stakeholders to achieve the desired BI solution.

The Analyst should be proficient in requirements gathering, data modelling, data mining, and BI solution development in support of highly visible, complex, multi-workstream operational processes. Customers are often Line of Business senior and executive management. The Analyst must be able to work in a team and individual setting managing multiple priorities with very little management oversight. Technical proficiency is required in Excel, SQL, OBIEE, Cognos, Power BI, or similar platforms with exposure to other data governance and data management tools. Analysts must also have a willingness to learn additional reporting and business intelligence software.

This position may be filled as a Level I or II.  Additional responsibilities and qualifications apply.

• Analyze data, build data models, test hypotheses, find root causes, develop prototypes, forecast performance, create reports, write SQL queries, conduct A/B tests, generate insights, present findings, make specific and actionable recommendations, and influence business decisions. 
• Proactively identify and surface opportunities to process data into information that leads to efficiency and improved business processes, revenue generation, risk management and customer experience across Trustmark’s various business and administrative functions. Work with Data Analysts, Business Analysts, Report Developers, Business Intelligence Analysts, Team Leads, and other leaders across the broader Analytics Center of Excellence to empower data-backed decision-making at all levels of the company. 
• Interface with executive stakeholders to prioritize and present work and to meet expectations for timelines, accuracy, quality, and overall business impact.

Level II Additional Responsibilities

• Responsible for providing support to enterprise-wide end users as it relates to troubleshooting and resolving various technical and system issues/questions with platforms such as Cognos, OBIEE, Power BI or similar tools.
• Engaging with peers regarding data source architecture to discover and resolve data anomalies impacting analytics.

• Bachelor's degree which includes computer science related study required
• 2 years of reporting, visualization, or extract development experience, or 1 year of experience as a Trustmark Information Technology Development Associate [ITDA]
• Strong Excel spreadsheet skills required, and must pass Intermediate level Excel test
• Competency to build and maintain strong relationships with stakeholders throughout organization
• Possess strong analytical and quantitative skills for identifying and investigating patterns and trends
• Working knowledge of mathematics and statistics
• Comfortable managing changing priorities and learning new skills
• Capable of independent engagement in duties as well as effective team participation
• Ability to meet deadlines
• High level of interpersonal skills to handle sensitive, confidential situations and information
• 1-3 years’ experience within the banking industry or financial industry preferred
• Project Management experience preferred
• Intermediate Knowledge of Excel, OBIEE, Power BI, Cognos, or other business intelligence dashboard tools preferred
• Intermediate knowledge of DB2, SQL, XML, CSS, or similar skills preferred
• Intermediate knowledge of data warehouse and data governance frameworks preferred

Level II Additional Qualifications

• 5 to 8 years of reporting, visualization or extract development experience
• 5+ years of experience in banking industry preferred

Physical Requirements/Working Conditions: Must be able to sit for long periods of time and use computer keyboard and/or mouse, while viewing computer screens.

Note: This is a brief description of this position and is not limited to those described herein. Management retains the right to add, delete or modify any of these responsibilities at any time during employment.

Trustmark Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings on this site.  Resumes submitted to any Trustmark Bank employee by a third-party agency and/or search firm without a valid, written search agreement signed by Trustmark, will become the sole property of Trustmark Bank.  No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral.