Senior Small Business Account Executive

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.

Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.  

Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none.

Check us out on the web!  

Brightspeed is currently looking for a Senior Small Business Account Executive to join our growing team! You will successfully be responsible for producing new and incremental sales and revenue growth within an assigned territory of customers. You will be responsible for the retention of key customer relationships while selling the full line of Brightspeed's products and services to prospective customers.

As Senior Small Business Account Executive, your duties will include

• Drive growth through new logo acquisition within an assigned territory
• Drive new business with prospect accounts (zero billers)
• Responsible for selling the company’s products and services via telephone/web conferencing using a solution-based/consultative sales approach
• Qualify leads, identify decision makers, determine customer needs, explain product/service variations, overcome customer objections and close sales
• Responsible for updating relevant customer information - including sales funnel activity, opportunity updates, maintenance of monthly goals, customer proposals and customer contracts
• Provide superior service with every customer interaction

WHAT IT TAKES TO CATCH OUR EYE

• High School diploma, GED or equivalent education and 3 years sales experience
• Prior sales experience with a history of new market growth acquisition in a Telesales/web conferencing environment
• Strong oral and written communication, analytical problem solving and closing skills
• Proficiency with Microsoft Office (Word, Excel)

BONUS POINTS FOR

• Associate’s or bachelor’s degree or equivalent education and experience
• Demonstrated stable track record of success in an inside/outside sales role
• Advanced understanding of technology products and solutions and knowledge of how they are interrelated
• Passion for customer service and the desire to understand and introduce new technology to potential clients and customer base 
• Ability to function in an unscripted capacity; requires solid interviewing / selling / persuasion skills, in addition to a strong knowledge of the company's products/services and often requires additional knowledge of competitor's products/services

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WHY JOIN US?

We aspire to contemporary ways of working.

Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.

We offer competitive compensation and comprehensive benefits.

Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. 

Inclusion and belonging are at the center of our grounding belief in Being Real. 

When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.

Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact [email protected] to initiate the accommodations process. 

For all applicants, please take a moment to review our Privacy Notices:  

• Brightspeed’s Privacy Notice for California Residents
• Brightspeed’s Privacy Notice