[Remote] Remote Customer Service Specialist
Note: The job is a remote job and is open to candidates in USA. 24 Seven Marketing, LLC is a Veteran-Owned full-service marketing agency helping startups and small to mid-sized businesses grow. They are seeking a Remote Customer Service Specialist to provide inbound customer service support, assist with account issues, and maintain service quality standards. The role offers flexibility and opportunities for professional development.
Responsibilities
- Provide inbound customer service support for client-specific inquiries
- Assist with account issues, fraud resolution, and general support
- Deliver accurate, confidential service and meet performance benchmarks
- Attend certification training and maintain service quality standards
Skills
- Must have a computer with following: Windows 10 or 11 PC with Intel i5+ or AMD Ryzen 3+, 8 GB RAM
- Hardwired Ethernet connection (no Wi-Fi)
- USB headset with phone-quality audio
- Hardwired keyboard and mouse
- Smartphone for security verification
- Hardwired telephone may be required for some programs
- Can you pass a background check and drug screening?
Benefits
- Weekly Performance Bonuse
- Monthly Performance Bonuse
- Flexable Schedule
- Rapid Advancement
- Professional development assistance
Company Overview