Business Analyst
Qualified Health is redefining what's possible with Generative AI in healthcare. The Business Analyst will work closely with the Engagement Manager to deliver innovative AI solutions to healthcare clients, identifying and implementing custom solutions while supporting broader analytical initiatives.
Responsibilities
- Customized AI Assistant Development: Own the end-to-end process to develop, evaluate, and test AI assistant products for hospital system clients. Key activities include:
- Engage directly with health system employees to identify high-value use cases
- Conduct on-site product discovery with end users, including workflow mapping, key data and document requirements, product features, and evaluation metrics
- Align with stakeholders on product features, user groups, and rollout plan
- Leverage the QH Assistant Builder platform to develop and evaluate AI assistants; coordinate with the engineering team on technical support as needed
- Lead user training and testing; collect feedback
- Coordinate communications and customer support for assistant rollout
- Support Engagement Manager on account management activities, such as:
- Creating presentations for regular check-ins and executive meetings
- Conducting data analysis to support use case business cases and impact analysis
- Leading user training webinars for existing product deployments
- Preparing monthly governance metrics for client accounts
- Contribute to internal knowledge sharing through documentation of best practices and participation in team learning sessions
Skills
- Bachelor's degree in Computer Science, Data Science, Engineering, Business Analytics, or related technical field
- Recent graduate (0-2 years of experience) with demonstrated proficiency in generative AI technologies
- Advanced understanding of GPT models, prompt engineering, and AI application development
- Experience with data analysis tools and methodologies
- Able to work onsite in Palo Alto 3 days/week
- Hands-on experience building custom AI applications
- Familiarity with healthcare workflows, terminology, or IT systems
- Previous internship or project experience in consulting, client services, or healthcare technology
- Experience with data visualization and business intelligence tools
- Experience working in cross-functional team environments
Benefits
- Robust medical/dental/vision insurance
- Flexible working hours
- Hybrid work options
- Equity
Company Overview
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