[Remote] Inside Sales Agent
Note: The job is a remote job and is open to candidates in USA. Unified Growth Partners is a tech-enabled distribution management platform focusing on healthcare products and services. The Inside Sales Agent is responsible for receiving inbound calls and making outbound calls to understand customer needs and recommend suitable insurance products, particularly Medicare Health Plans.
Responsibilities
- Receive inbound calls from, and make outbound calls to, consumers in need of Medicare Health Plans and other Insurance products
- Build rapport and establish a personalized relationship with your customers in order to better understand their needs and make tailored product recommendations
- Ensure accurate recording of customer information in our CRM and enrollment tools
- Follow-up with recent enrollees and existing membership in order to improve member experiences and contribute to higher retention rates
- Exceed sales targets while maintaining the highest of ethical and compliance standards
- Create a differentiated consumer experience, as measured by best-in-class member retention rates and Net Promoter Scores
Skills
- At least one year of experience in a call center environment
- An active health and life insurance license or the ability to obtain one within 60 days of hire
- Experience in insurance sales or customer service
Company Overview