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[Remote] Data Analyst, Product

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. GitLab is the intelligent orchestration platform for DevSecOps, enabling organizations to increase developer productivity and improve operational efficiency. As a Product Data Analyst, you will help product teams make better decisions through trusted data and analysis, collaborating closely with various stakeholders to enhance customer experiences and business outcomes.

Responsibilities

  • Collaborate with stakeholders ranging from individual contributor Product Managers to leadership to understand business questions and define the right analytical approach
  • Gather data from multiple sources and connect disparate data points into a clear story about product usage, customer behavior, and product health
  • Establish reporting for new products and features, including defining metrics and building repeatable analysis that teams can use to track adoption and performance
  • Analyze usage patterns within GitLab's Platforms sections to help teams understand how this area is performing and where improvements may be needed
  • Explore behavioral trends for the Dedicated offering to surface insights that can inform product decisions and the customer experience
  • Partner with UX to better understand user behavior and support research with quantitative analysis
  • Work with Engineering teams on data collection and instrumentation approaches so product usage can be measured accurately and consistently
  • Collaborate with Analytics Engineers on data modeling needs for reporting and analysis, helping ensure the underlying data supports reliable decision-making

Skills

  • Advanced SQL skills and the ability to use data to answer complex product questions with clarity and accuracy
  • Experience building business intelligence visualizations and dashboards, ideally in Tableau or a similar tool
  • Experience working directly with Product and Engineering teams on data creation, instrumentation, and measurement strategy
  • Experience partnering with Data and Analytics Engineering teams to shape data models for reporting and product analysis
  • Strong analytical thinking and the ability to turn product usage data into practical recommendations for stakeholders at different levels
  • Experience conducting and interpreting A/B tests to evaluate product changes and support evidence-based decisions
  • Clear written and verbal communication skills, with the ability to explain complex findings in simple language
  • Comfort working in an all-remote, asynchronous environment and collaborating effectively across functions while staying aligned with GitLab's values

Benefits

  • Flexible Paid Time Off
  • Team Member Resource Groups
  • Equity Compensation & Employee Stock Purchase Plan
  • Growth and Development Fund
  • Parental leave
  • Home office support

Company Overview

  • GitLab is a web-based Git repository manager that offers a variety of features for software development teams. It was founded in 2014, and is headquartered in San Francisco, California, USA, with a workforce of 1001-5000 employees. Its website is http://about.gitlab.com.
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