Compliance Associate
SEA Wire and Cable, Inc. is a trusted logistics supplier to the Military and Commercial Aerospace industries. The Compliance Associate plays a crucial role in ensuring the accuracy and integrity of customer orders, collaborating with sales and support teams to resolve discrepancies and improve operational efficiency.
Responsibilities
- Order Validation: Carefully reviews orders submitted by the sales and support teams to ensure alignment with customer purchase orders, technical drawings, quality clauses, and specific customer requests
- Collaborative Communication: Maintains proactive communication with sales and support personnel to resolve discrepancies and clarify order details promptly
- Quality Assurance Partnership: Works closely with the Order Management team to prevent inaccurate orders from reaching the shipping stage, safeguarding customer satisfaction and operational efficiency
- Continuous Improvement: Actively contributes to improving our “first-time-right” shipping rate and reducing Return Material Authorizations (RMAs) through diligent review and process feedback
Skills
- Minimum high school education or equivalent
- Proficient and accurate typing skills
- Excellent attention to detail and strong organizational abilities
- Ability to work well both independently and as part of a team
- Willingness to learn and adapt to new systems and procedures
- Responsive to the needs of the organization's service level, sales and warehouse expectations
Benefits
- Medical, dental, vision, and life insurance
- Employer-paid short-term disability and basic life insurance
- Wellness program discounts and flexible healthcare spending accounts
- 401(k) with employer match
- 7 paid holidays and weekly PTO accrual
- Tuition reimbursement and employee referral incentives
- Monthly employee events
Company Overview