Associate, ULI Northwest

The Urban Land Institute (ULI) is a nonprofit organization focused on real estate and land use development. They are seeking a full-time Associate to support the Northwest District Council in Seattle, Washington, by providing excellent customer service, managing marketing efforts, and assisting with event planning and administration.

Responsibilities

• Support ULI Northwest marketing and communication efforts (website, social media, and email campaigns)
• Maintain ULI Northwest’s internal and external calendar systems
• Help prepare event collateral and presentation materials for programs and committee meetings (e.g., agendas, speaker bios, PowerPoint slideshows)
• Engage with members and organizations through social media posts on LinkedIn, Instagram
• Provide outstanding customer service as the first point of contact for members, volunteers, and partners, ensuring prompt and professional responses to inquiries
• Accurately enter data into ULI’s online CRM system to prepare events and programs for registration
• In-person event-planning tasks including (but not limited to) ordering catering, coordinating snacks and beverages, handling room setup, creating meeting materials, registering event attendees, and processing event-specific invoices
• Manage logistical aspects of planning and implementing programs, including technology checks for speakers and panelists, sending calendar reminders, and handling Zoom functionality
• Support committees by coordinating meeting times, sending meeting notices, tracking RSVPs, updating committee lists and preparing for committee meetings
• Attend committee meetings and disseminate notes to committee members and ULI staff
• Manage and access records from ULI's database to generate reports, attendee lists, invoices, etc
• Maintain and update committee member lists
• Support financial tasks; create and send invoices, process payments, expense reporting etc
• Maintain and update online file systems for ULI Northwest
• Order supplies and other technology for the District Council, as needed
• Produce contracts for vendors and contractors
• Manage and respond to phone/email inquiries from main ULI Northwest phone line and inbox

Skills

• A combination of relevant experience or education, such as a college degree, professional certifications, or practical work experience in customer service, administration, or event support
• Professional oral and written communication, including exceptional spelling and grammar
• Excellent computer skills, basic PDF-file manipulation and graphic design skills preferred
• Proficient in Microsoft Office Suite, especially Outlook, Word, Excel, PowerPoint and OneNote
• Comfortable using and learning about Artificial Intelligence tools for work efficiency
• Ability to learn new technologies and systems quickly
• Ability to initiate tasks and assume responsibility for them, and to work with minimal supervision in a high-production position
• A proactive, problem-solving attitude with strong organizational and multitasking skills is essential
• Ability to travel locally within western Washington, with occasional national travel. Ability to attend events throughout the day, including early mornings or evenings
• Demonstrated customer service skills
• Excellent computer skills, basic PDF-file manipulation and graphic design skills preferred

Benefits

• Health, dental, and life insurance
• Generous vacation leave
• Retirement plan with employer match

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