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SaaS Administrator 1 - Enterprise IT Operations

Work from home Full-time role Hiring

Datadog is a global SaaS business focused on enabling digital transformation and cloud migration. As a SaaS Administrator 1, you will maintain and improve the SaaS services used by Datadog employees, ensuring effective operation and integration of various applications.

Responsibilities

  • Configure, troubleshoot, monitor, and administer our catalog of SaaS applications
  • Implement and maintain integrations between our SaaS applications
  • Collaborate with our Engineering and Business Systems teams to improve SaaS experiences for our users
  • Serve as a point of escalation for the IT Support team on SaaS-related issues and participate in an on-call rotation
  • Maintain documentation related to SaaS application policies, procedures, and features

Skills

  • Experience in administering Google Workspace and other common SaaS applications such as Slack and Zoom
  • Familiarity with regulated environments including SOC II and SOX
  • Passion for learning new tools and technologies while working in a fast-paced, high growth startup environment

Benefits

  • New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
  • Continuous professional development, product training, and career pathing
  • Intradepartmental mentor and buddy program for in-house networking
  • An inclusive company culture, ability to join our Community Guilds (Datadog employee resource groups)
  • Access to Inclusion Talks, our internal panel discussions
  • Free, global mental health benefits for employees and dependents age 6+
  • Competitive global benefits
  • Healthcare
  • Dental
  • Parental planning
  • Mental health benefits
  • A 401(k) plan and match
  • Paid time off
  • Fitness reimbursements
  • A discounted employee stock purchase plan

Company Overview

  • Datadog is an observability and security platform that offers infrastructure, applications, software development, and monitoring services. It was founded in 2010, and is headquartered in New York, New York, USA, with a workforce of 1001-5000 employees. Its website is https://www.datadoghq.com.
  • Company H1B Sponsorship

  • Datadog has a track record of offering H1B sponsorships, with 123 in 2025, 66 in 2024, 45 in 2023, 53 in 2022, 31 in 2021, 29 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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