Associate FNOL Representative

Amica Insurance is a mutual company that prides itself on creating an inclusive and supportive environment for its employees. They are seeking an Associate First Notice of Loss Representative to handle claim reports, explain coverages, and set expectations for the claims process.

Responsibilities

• Provide exceptional customer service
• Assist customers with new and existing claims
• Involvement with roadside assistance and glass programs
• Training will be provided

Skills

• High school diploma or equivalent education required
• Required to obtain state insurance licenses as needed and meet continuing education requirements
• If you reside in the state of Idaho there is an age requirement of 21 to apply for the license
• Regular evening, weekend and holiday coverage as dictated by business needs
• Excellent written and verbal communication skills
• Proficient use of Microsoft Word and Outlook
• May be called upon to handle additional job duties

Benefits

• Medical, dental, vision coverage, short- and long-term disability, and life insurance
• Paid Vacation – you will receive at least 13 vacation days in the first 12 months, amounts could be greater depending on the role. While able to use prior to accrual, vacation time will accrue monthly.
• Holidays - 14 paid holidays observed
• Sick time - 6 days sick time at hire, 6 additional days sick time at 90 days of employment
• Generous 401k with company match and immediate vesting. Additionally, annual 3% non-elective employer contribution
• Annual Success Sharing Plan - Paid to eligible employees if company meets or exceeds combined ratio, growth and/or service goals
• Generous leave programs, including paid parental bonding leave
• Student Loan Repayment and Tuition Reimbursement programs
• Generous fitness and wellness reimbursement

Company Overview