[Remote] VP, People Experience

Note: The job is a remote job and is open to candidates in USA. Velir is an established mid-sized agency with a top-tier portfolio of clients, and they are seeking a VP, People Experience to shape the company culture and employee experience. The role involves partnering with leadership to evolve people practices, ensuring a human-centered approach throughout the employee lifecycle, and driving engagement and retention strategies.

Responsibilities

• Be a visible champion of our values—bringing them to life through decisions, behaviors, and systems, not just words on a slide
• Design and evolve people practices that support how we actually work, balancing best practices with what fits our culture and growth stage
• Partner deeply with senior leaders as a trusted advisor—helping them navigate complexity, lead through change, and build strong, inclusive teams
• Use engagement surveys, equity analysis, and feedback loops to understand what's working (and what's not), then mobilize action that makes a real difference
• Build and execute thoughtful retention and workforce strategies aligned to where the business is going next—not where it's been
• Own the full employee lifecycle—from preboarding through offboarding—with a human-centered, data-informed approach
• Ensure performance and feedback processes are fair, motivating, and meaningful—not bureaucratic
• Lead compensation and benefits strategy with a market-informed, equity-driven lens that attracts and retains great talent
• Ensure hiring and growth plans align with business priorities, budgets, and long-term strategy
• Foster healthy employee relations by creating clear, fair practices that support trust, accountability, and belonging
• Build scalable people operations that can grow with the company—without losing the personal touch
• Own the HR technology ecosystem and digital roadmap, improving the employee experience while reducing friction and administrative burden
• Use data and analytics to inform decisions, spot trends early, and continuously improve how we operate
• Evolve the People & Culture delivery model so the team is empowered, aligned, and equipped to have real impact
• Ensure compliance across regions while keeping policies practical, equitable, and grounded in reality
• Providing leadership and strategic guidance to the People & Culture team, serving as a strategic business partner to the executive leadership team
• Measuring the success of all people operations initiatives in supporting the organization's business objectives, such as reducing costs, increasing revenue, and improving operational efficiency
• Spearheading programs and initiatives that promote an inclusive and diverse company culture
• Leading and managing change initiatives across the organization, including reorganizations, and other significant structural changes
• Measuring employee satisfaction, turnover rates, and employee feedback on workplace culture and policies

Skills

• 10+ years of progressive HR/People leadership experience
• Demonstrated ability to lead through influence in a complex, fast-moving environment
• Strong business acumen and experience thinking strategically and executing against company strategy
• Experience leading cross-functional initiatives from concept to sustained adoption
• Experience managing people and proven ability to mentor and develop HR/People professionals
• Strong change management and communication skills
• A bias toward action and continuous improvement
• Experience within an Agency or professional services environment strongly preferred

Company Overview

• Velir is a full-service Digital Agency that designs and develops enterprise web solutions for experience-driven websites. It was founded in 2000, and is headquartered in Somerville, Massachusetts, USA, with a workforce of 201-500 employees. Its website is https://www.velir.com/.

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