[Remote] Professional Learning Manager (Remote, US)

Note: The job is a remote job and is open to candidates in USA. Newsela is a company that transforms authentic content into instruction-ready materials for K-12 classrooms. They are seeking a Professional Learning Manager to deliver tailored professional learning sessions to educators and administrators, aiming to enhance customer satisfaction and product engagement through high-quality training and support.

Responsibilities

• Execute high-impact professional learning sessions that result in measurable product adoption and maintain exceptional customer satisfaction
• Deliver professional learning sessions across formats (live virtual, asynchronous, and in-person)
• Tailor session content based on detailed knowledge of dedicated district accounts, customer needs, and internal user engagement data
• Inspire the audience via compelling delivery, engagement tactics, and high-quality resources
• Collaborate with Sales and Customer Success Managers to share customer wins and opportunities for improved relationship strength
• Support consistent professional planning and delivery for a dedicated set of accounts
• Design, revise, and scale professional learning materials to meet specific customer instructional goals and align with product engagement objectives
• Gather and analyze customer needs to ensure session content is tailored and scalable
• Align dedicated district account sessions to customer goals for instruction and product usage
• Develop or revise a bank of professional learning sessions during Q2 to prepare for the following school year, adhering to set format design and documentation standards
• Represent the Professional Learning team's perspective in cross-functional working groups and special projects to inform Go-to-Market strategies and product initiatives
• Collaborate with internal stakeholders on programs, special projects, and initiatives (e.g., new product releases, research studies)
• Attend all collaborative meetings, adhere to program deadlines, and represent the perspective, needs, and goals of the Professional Learning team
• Proactively identify opportunities to include or inform teammates of project direction and impact

Skills

• 3+ years of K-12 teaching expertise with at least 5 years of experience in education
• Experience developing and leading professional learning
• Available to travel up to 30% of the time year round, and up to 50% of the time during high-volume delivery seasons
• Build genuine relationships with customers and strive to deliver a personalized customer experience to each client in your portfolio
• Comfortable re-calibrating your approach based on customer needs
• A data-driven decision-maker, drawing on pedagogical knowledge to inform customer interactions and professional development strategy
• Willing to think outside the box to help educators break old habits and infuse Newsela's product suite into their daily instruction
• A Masters degree related to the field of education

Benefits

• Comprehensive medical benefits with employer contribution to premiums and to HSA accounts.
• Additional benefits such as pet insurance, free access to the Calm app, and more to help you stay healthy: mind, body, and soul.
• Inclusive benefits to support you and your family, including parental leave, fertility support, adoption, and more!
• Invest in your future with our 401(k) plan, which includes a employer match to help you build long-term financial security.
• Flexible PTO plus 10 company holidays plus winter break (Dec 24th - Jan 1st).
• Newsela offers an annual learning and development allowance to employees to attend external training sessions, classes, workshops, conferences, and educational materials to foster professional growth within their current role and career aspirations at Newsela.

Company Overview

• Newsela is an Ed-tech startup that takes content from trusted providers and turns it into learning materials. It was founded in 2013, and is headquartered in New York, New York, USA, with a workforce of 201-500 employees. Its website is http://newsela.com.

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