Experienced Customer Service/Sales Representative – Home Improvement Retail Expert

At arenaflex, we're passionate about helping our customers build and improve their homes, businesses, and lives. As the world's largest home improvement specialty retailer, we operate more than 2,200 retail stores across North America, and each of our associates is focused on delivering the highest level of service, the broadest selection of products, and the most competitive prices.

Job Summary

We're seeking an experienced Customer Service/Sales Representative to join our team at arenaflex in Woodland Hills, CA. As a key member of our sales team, you will be responsible for providing fast, friendly service to our customers by actively seeking out their needs and providing assistance. You will learn about our products using our tools and provide information to customers to sell an entire project. You will also be responsible for maintaining the in-stock condition of assigned areas, ensuring they are clean, shop-able, and safe.

Responsibilities

* Provide fast, friendly service to customers by actively seeking out their needs and providing assistance

• Learn about products using our tools and provide information to customers to sell an entire project
• Maintain the in-stock condition of assigned areas, ensuring they are clean, shop-able, and safe
• Greet, qualify, recommend, and close every customer in their department, and know how to handle basics in adjacent departments
• Work in cooperation with their Department Supervisor and other associates in their department as well as other departments
• Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, and Tool Rental
• The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist

Requirements

* Starting pay may vary based on factors including, but not limited to, position offered and location

• Pay range: $20.00 – $23.00
• High school diploma or equivalent required
• Previous customer service or sales experience preferred
• Ability to work in a fast-paced environment and provide excellent customer service
• Strong communication and interpersonal skills
• Ability to work a variety of shifts, including weekends and holidays
• Physical ability to lift up to 50 pounds and stand for long periods of time

Benefits

* Paid parental leave to bond with your new addition

• 401(K) savings plan with company match
• Merit increases and performance bonuses
• On-the-spot recognition and rewards for a job well done
• Bonus Eligible
• 401(k) Company Matching
• Employee Stock Purchase Program

Work Environment

* Onsite – An associate in an onsite role is required to work at a specific arenaflex location in order to complete their job duties.

• Multisite – An associate in a multisite role works from multiple locations (e.g. arenaflex location or a customer’s homes) to complete their job duties.
• Hybrid – A hybrid role blends in-office and remote/virtual work locations. An associate will work from a designated arenaflex location on some days and remote/virtually on others.
• Remote/virtual – An associate in a remote/virtual role does not have to be at a designated arenaflex location to complete their job duties.

Online Assessment

As part of the application process for this role, there will be an on-line assessment. The assessment usually takes about 17 minutes to complete. You will be directed to the assessment link immediately after submitting your application. Once you click on the link, you will need to complete it within 72 hours after starting it. You may stop and restart the assessment as many times as you like within the 72-hour time frame. During the assessment, we'll ask you questions about your approach to work and various work-related situations. The questions are based on characteristics that are related to performing successfully in hourly roles at arenaflex, including:

• Professional Experience
• Learning Potential
• Responsibility
• Customer Focus

If you have a disability and would like to request an accommodation related to the assessment, or you would like to obtain more information about the assessment.

Store Location

6632 6345 VARIEL AVE Woodland Hills, CA Once you've applied, please come back and apply for other jobs at this store and any store near you. Apply Job!

Why Join arenaflex?

At arenaflex, we're passionate about helping our customers build and improve their homes, businesses, and lives. We offer a dynamic and supportive work environment, with opportunities for career growth and development. Our associates are the heart of our business, and we're committed to providing them with the tools, training, and resources they need to succeed.

Career Growth Opportunities

arenaflex offers a range of career growth opportunities, including:

• Training and development programs to help you build your skills and knowledge
• Opportunities for advancement to leadership roles
• Competitive salaries and benefits
• Recognition and rewards for outstanding performance

Learning Benefits

arenaflex is committed to providing our associates with the training and development they need to succeed. We offer a range of learning benefits, including:

• On-the-job training and coaching
• Classroom training and workshops
• Online learning and development programs
• Mentorship and coaching from experienced associates

Work-Life Balance

arenaflex is committed to providing our associates with a healthy work-life balance. We offer a range of benefits, including:

• Flexible scheduling and work arrangements
• Paid time off and holidays
• Employee assistance programs
• Wellness programs and resources

Join Our Team

If you're passionate about delivering exceptional customer service and sales, and you're looking for a dynamic and supportive work environment, we'd love to hear from you. Apply now to join our team at arenaflex in Woodland Hills, CA. Apply for this job