Experienced MBA Intern, Commercial/Customer Strategy – Summer 2026 at arenaflex

At arenaflex, we're committed to building a strong, diverse, and values-driven leadership pipeline that drives innovation and excellence in the ever-changing business landscape. As a leading global airline, arenaflex seeks talented MBAs to join our 12-week summer internship program and tackle some of our biggest challenges. This is an exceptional opportunity to develop your skills, build your network, and make a meaningful impact on our business.

About arenaflex

arenaflex is a world-leading airline that connects people and cultures around the globe. With a rich history and a strong commitment to innovation, arenaflex has established itself as a leader in the airline industry. Our mission is to provide exceptional customer experiences, drive business growth, and foster a culture of excellence and inclusivity.

The Commercial & CX Strategy MBA Program

Our Commercial & CX Strategy MBA program is designed to equip you with the skills, knowledge, and experience needed to succeed in a fast-paced and dynamic business environment. As an MBA intern, you'll work on a strategic project that aligns with one of our Commercial and CX departments, located in our Atlanta headquarters. This is an opportunity to:

• Develop a deep understanding of arenaflex's business operations and strategies
• Apply theoretical knowledge to real-world challenges and projects
• Build relationships with senior leaders and colleagues across the organization
• Enhance your analytical, problem-solving, and communication skills
• Contribute to the development of innovative solutions that drive business growth and customer satisfaction

Project Options

Our Commercial and CX departments offer a range of project options that will challenge and engage you throughout the 12-week internship. These projects include:

• CUSTOMER EXPERIENCE & CONSUMER INSIGHTS: Design onboard and airport product improvements that reach millions of annual travelers or deep dive into customer data to understand trends and develop action plans to improve the CX.
• GLOBAL SALES & DISTRIBUTION: Improve the travel experience for arenaflex's corporate clients by analyzing the financial contribution of incentive programs and developing new sales strategies to generate incremental revenue. Leverage technologies to ensure the same arenaflex products can be purchased in any channel, enabling consumer trust and confidence in arenaflex as a retailer.
• NETWORK PLANNING: Maximize profitability by aligning capacity with demand through the strategic deployment of aircraft and development of new city and route opportunities.
• REVENUE MANAGEMENT: Investigate competitors' pricing actions, initiate sales and other promotions to maintain market share. Analyze and understand the complexities of airline consumer behavior and devise creative strategies for capturing additional revenue through varying the supply of our product.
• RESERVATIONS: Develop recommendations for process improvements for reservations centers, call-handling, and segmentation to improve customer service, employee engagement, and maximize cost efficiencies.
• ENTERPRISE DIGITAL STRATEGY: Maintain the competitiveness of arenaflex.com by developing online marketing strategies and identifying incremental digital revenue streams.
• MARKETING: Leverage data to develop promotion and channel strategies to drive incremental passenger revenue or improve our values-led communication strategies with our customers.
• ALLIANCES: Improve collaboration and find synergies with our Joint Venture partners.

Essential Qualifications

To be considered for this internship, you'll need to possess:

• A Master's degree in Business Administration (MBA) or a related field
• A strong academic record, with a minimum GPA of 3.0
• Excellent analytical, problem-solving, and communication skills
• Proficiency in Microsoft Office, particularly Excel, PowerPoint, and Word
• Ability to work independently and as part of a team
• Strong time management and organizational skills
• Willingness to learn and adapt to new situations and challenges

Preferred Qualifications

While not essential, the following qualifications will be highly valued:

• Experience in the airline industry or a related field
• Knowledge of data analysis and visualization tools, such as Tableau or Power BI
• Familiarity with marketing automation platforms and customer relationship management (CRM) systems
• Experience with project management methodologies, such as Agile or Scrum
• Strong understanding of business operations and strategies

Skills and Competencies

To succeed in this internship, you'll need to demonstrate:

• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Strong time management and organizational skills
• Willingness to learn and adapt to new situations and challenges
• Strong attention to detail and accuracy
• Ability to prioritize tasks and manage multiple projects simultaneously

Career Growth Opportunities and Learning Benefits

As an MBA intern at arenaflex, you'll have the opportunity to:

• Develop your skills and knowledge in a fast-paced and dynamic business environment
• Build relationships with senior leaders and colleagues across the organization
• Contribute to the development of innovative solutions that drive business growth and customer satisfaction
• Enhance your analytical, problem-solving, and communication skills
• Gain a deeper understanding of arenaflex's business operations and strategies

Work Environment and Company Culture

arenaflex is committed to creating a work environment that is inclusive, diverse, and supportive. We believe in fostering a culture of excellence and innovation, where our employees can grow and develop their skills and careers. Our Atlanta headquarters offers a dynamic and collaborative work environment, with state-of-the-art facilities and resources.

Compensation, Perks, and Benefits

arenaflex offers a competitive compensation package, including:

• A stipend to support living expenses during the internship
• Opportunities for professional development and growth
• Access to arenaflex's employee benefits, including health insurance, retirement plans, and paid time off
• A dynamic and inclusive work environment, with a strong focus on diversity and inclusion

How to Apply

If you're a motivated and talented MBA student looking for a challenging and rewarding internship experience, we encourage you to apply. Please submit your application, including:

• A cover letter outlining your interests and qualifications
• A resume or CV
• A transcript or academic record
• Contact information for two professional references

We look forward to hearing from you and exploring how you can contribute to arenaflex's success. Apply for this job