Partner Relations Manager - Virtual

Our story

At Alight, we believe a company's success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to "Be Alight."

• *Our Values:**

• *Champion People** - be empathetic and help create a place where everyone belongs.

• *Grow with purpose -** Be inspired by our higher calling of improving lives.
• *Be Alight -** act with integrity, be real and empower others.

It's why we're so driven to connect passion with purpose. Alight helps clients gain a benefits advantage while building a healthy and financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, absence management and navigation. With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work. Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight. The Partner Manager in sales is primarily responsible for developing and maintaining strong relationships with the Alight Partner and Carrier Network to drive revenue growth and achieve strategic business objectives. This role involves identifying, recruiting, onboarding, and managing a network of partners, such as resellers, distributors, system integrators, and strategic alliances. The Partner Manager acts as the crucial link between the company and its partners, ensuring alignment on sales strategies, marketing efforts, and customer success.

• *Key Responsibilities**

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Relationship Management:

Build and nurture strong, long-term relationships with key partner contacts, including executives, sales teams, and technical staff -

Sales Strategy & Execution:

Develop and implement joint business and go-to-market plans with partners to achieve sales targets. -

Performance Monitoring & Reporting:

Track, analyze, and report on partner performance using key metrics (e.g., delivery SLAs, pipeline growth, revenue). Conduct regular business reviews to evaluate success and identify areas for improvement. -

Conflict Resolution:

Act as the primary point of contact for partners, resolving issues and addressing conflicts to maintain a healthy and productive partnership ecosystem -

Cross-Functional Collaboration:

Work closely with internal teams, including direct sales, marketing, product management, and legal, to support partner needs and ensure seamless execution of partnership agreements. - Product & Marketing for developing sales collateral and fresh content - Sales & Solution Architects to support close of client deals (SOWs, SLAs, financials) - Support on going internal marketing/educational efforts on partner capabilities and value proposition including case study creation, webinars and other publicity content.

• *Required Skills & Qualifications**

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Experience:

A minimum of 10+ years of experience in partner management, operations management, or a related GTM leadership role -

Sales Acumen:

Strong understanding of sales cycles, channel dynamics, and partner ecosystem -

Interpersonal Skills:

Excellent communication, negotiation, and presentation skills. Must be adept at building rapport and influencing stakeholders at all levels -

Strategic Thinking:

Ability to think strategically about market opportunities and how partnerships can unlock growth. -

Problem-Solving:

Strong analytical and problem-solving abilities to address complex partner issues and drive mutually beneficial outcomes. -

Travel:

Willingness to travel frequently to meet with partners and attend industry events

• *Alight requires all virtual interviews to be conducted on video.**

• *Flexible Working** So that you can be your best at work and home, we consider flexible working arrangements wherever possible. Alight has been a leader in the flexible workspace and "Top 100 Company for Remote Jobs" 5 years in a row.

• *Benefits**

We offer programs and plans for a healthy mind, body, wallet and life because it's important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as several voluntary benefit options. By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight's employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position.

• *Our commitment to Inclusion**

We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful. At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future. As part of this commitment, Alight will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact [email protected] .

• *Equal Opportunity Policy Statement**

Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state, or local law. In addition, we take affirmative action to employ disabled persons, disabled veterans and other covered veterans. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting their recruiter.

• *Authorization to work in the Employing Country**

Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight. Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Salary Pay Range Minimum : 125,000.00 USD Maximum : 150,000.00 USD Pay Transparency Statement: Alight considers a variety of factors in determining whether to extend an offer of employment and in setting the appropriate compensation level, including, but not limited to, a candidate's experience, education, certification/credentials, market data, internal equity, and geography. Alight makes these decisions on an individualized, non-discriminatory basis. Bonus and/or incentive eligibility are determined by role and level. Alight also offers a comprehensive benefits package; for specific details on our benefits package, please visit: Wellbeing and Benefits Selector Page - Alight

• *DISCLAIMER:**

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Alight Solutions is committed to a diverse workforce and is an affirmative action employer. Apply tot his job Apply To this Job