Join the Team as a Nordic-speaking Customer Support Specialist at arenaflex

Are you ready to embark on a game-changing career that combines your passion for customer service with your fluency in Nordic languages? Look no further than arenaflex, a global technology and services leader that powers the brands of the future. We're a dynamic and innovative company that's committed to helping well-known brands improve their businesses with technology and integrated solutions. As a Nordic-speaking Customer Support Specialist at arenaflex, you'll have the opportunity to work with a talented team of professionals who share your passion for delivering exceptional customer experiences. Our company is proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. We're a global organization with a presence in over 70 countries, serving various industries such as tech, travel, and telecom.

About arenaflex

arenaflex is a global technology and services leader that powers the brands of the future. We help well-known brands improve their businesses with technology and integrated solutions. Our company is committed to delivering exceptional customer experiences, and we're always looking for talented individuals who share our passion for innovation and customer service.

The Role

As a Nordic-speaking Customer Support Specialist at arenaflex, you'll be responsible for assisting our customers in one of the Nordic languages (Swedish, Danish, or Norwegian) through inbound/outbound phone calls, email, and chat functions. This position provides customer service support and resolution of routine problems regarding client's product or services.

Key Responsibilities

* Bring great customer service to the customers via phone, email, and in some cases, chat

• Find solutions for each individual customer to ensure their journey runs smoothly
• Provide support and resolution of routine problems regarding client's product or services
• Collaborate with internal teams to resolve customer issues and improve overall customer experience

Requirements

* Fluency in any of the Nordic languages (Swedish, Danish, or Norwegian)

• Passion and interest in customer service! Previous experience is not required but a valued merit.
• Ability to work from one of our offices or from the comfort of your home within the Baltic region
• Strong communication and problem-solving skills
• Ability to work in a fast-paced environment and adapt to changing priorities

What We Offer

* A competitive base salary

• Possibility to earn performance-based bonuses
• A job you can do from the comfort of your own home or from our offices in city center - you choose!
• Flexibility to work either full-time or part-time with an extensive training to make you have everything you need to succeed
• Additional health insurance
• Various benefits depending on your country of residence
• Supportive and fun coworkers (if we do say so ourselves)

Work Environment and Culture

* Work from home within the Baltic region or from one of our offices in Riga, Tallinn, Tartu, and Daugavpils

• Collaborative and dynamic work environment
• Opportunities for growth and development
• Recognition and rewards for outstanding performance
• Flexible working hours, including weekends

Career Growth Opportunities

* Opportunities for career advancement and professional growth

• Training and development programs to enhance your skills and knowledge
• Mentorship and coaching from experienced professionals
• Opportunities to work on high-profile projects and contribute to the company's success

How to Apply

If you're a motivated and customer-focused individual who is fluent in one of the Nordic languages, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to express your interest in joining our team.

Equal Opportunity Employer

arenaflex is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status, or any other legally protected characteristic.

Location

EST Tallinn Maakri 19/1, 10145 Tallinn

Language Requirements

* Fluency in one of the Nordic languages (Swedish, Danish, or Norwegian)

• Good command of English

Time Type

Full-time

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Apply Now

Ready to take the next step in your career? Apply now to join our team as a Nordic-speaking Customer Support Specialist at arenaflex. Apply for this job