Logistics and Transportation Manager

Description POSITION SUMMARY As the Logistics and Transportation Manager, you'll be responsible for planning, organizing, and overseeing domestic and international transportation and logistics operations, including the management of outbound wholesale purchase order (PO) shipments for key strategic customers. The role provides operational oversight and execution management through third-party logistics (3PL) partners and direct interaction with customer logistics systems. This position manages inbound and outbound freight across multiple transportation modes—LTL, TL, parcel (non-customer), and international air/ocean—and ensures wholesale shipments are scheduled, documented, and executed in accordance with customer routing guides, transportation systems, and service requirements. The Transportation & Logistics Manager is accountable for freight spend, KPI performance, and coordination with warehouse operations to ensure accurate and timely order fulfillment. WHAT YOU’LL DO (OTHER ESSENTIAL JOB DUTIES AND RESPONSIBILITIES) Outbound Wholesale & Strategic Customer Shipments

• Manage outbound wholesale PO shipments for key strategic customers
• Utilize customer TMS systems to schedule freight, assign carriers, and confirm pickup appointments
• Create and maintain packing lists, trailer breakdowns, and SAR (shipment authorization/request) documentation used by warehouse teams to build pallets and stage freight
• Ensure shipment documentation aligns with customer routing guides, PO requirements, and service expectations
• Act as the primary logistics liaison between customers, 3PL partners, and internal warehouse teams

Transportation & 3PL Oversight

• Oversee day-to-day transportation execution through 3PL partners for domestic and international freight. Coordinate with international forwarders and brokers for shipment execution and documentation
• Manage inbound and outbound shipments across LTL, TL, parcel (non-customer), and international air/ocean modes
• Ensure transportation activities align with defined Incoterms and company policies
• Serve as escalation point for transportation service failures, delays, and claims

Freight Spend & Performance Management

• Monitor and manage transportation costs and freight spend against budget expectations
• Review, validate, and approve freight invoices in coordination with Accounts Payable
• Track and report KPIs including OTIF, cost per shipment, transit time, claims, and damage rates
• Identify and implement cost reduction and service improvement initiatives

Systems, Process & Continuous Improvement

• Act as a hands-on user and functional owner of transportation systems and customer portals
• Support future ERP (Microsoft Dynamics) integration as implemented
• Assist in developing, maintaining, and implementing Logistics COE SOPs
• Create and deploy best practices to improve transportation efficiency, accuracy, and service levels

Leadership & Cross-Functional Support

• Train, coach, and develop logistics staff; conduct performance reviews and disciplinary actions
• Collaborate with Warehouse Management to ensure accurate execution of shipment plans
• Support cross-functional problem-solving and continuous improvement initiatives

General & Compliance

• Attend meetings requiring Transportation or Logistics input
• Meet with external partners and service providers as required
• Conduct business in compliance with the corporation’s Code of Business Conduct
• Carry out supervisory responsibilities in accordance with company policies and applicable laws

WORKING CONDITIONS

• Duties are performed primarily in a smoke-free manufacturing environment
• Work occasionally near mechanical parts and in high places
• Exposure to cold temperatures in the winter and hot temperatures in the summer
• Occasional duties in an outside environment
• We pride ourselves on maintaining a clean and organized environment, fostering a sense of pride and ownership in our space.
• Our culture is rich in diversity, quality, safety, fun, and respect, creating a vibrant and inclusive atmosphere.
• We are dedicated to professionalism and growth, continually striving to improve and excel in all we do.

Requirements

WHAT YOU BRING (MINIMUM JOB QUALIFICATIONS)

• 2–3 years of supervisory experience in distribution or logistics operations
• 3–4 years managing transportation and shipping activities
• 3–4 years managing 3PL partnerships (domestic and international)
• Bachelor’s Degree or equivalent required
• Proficient in Microsoft Word, Excel, and Outlook
• Strong working knowledge of Transportation Management Systems (TMS); experience acting as a power user and KPI owner preferred
• Ability to forecast, analyze, and identify improvement opportunities using logistics KPIs
• Understanding of consumer goods supply chains and quality control requirements
• Strong problem-solving and decision-making skills
• Strong leadership, organizational, communication, and interpersonal skills
• Ability to effectively communicate in English (speaking, reading, writing)
• Willingness to work overtime or weekends as workload demands

PHYSICAL REQUIREMENTS

• Frequently required to stand, walk, bend, kneel, crouch, balance, reach, and twist
• Regularly lift and/or move up to 25 lbs.
• Occasionally lift and/or move up to 50 lbs.

Benefits

ProCaps provides :

• A competitive salary!
• Top-Tier Medical, Dental & Vision Coverage - $0 when you qualify for the Wellness Program!
• Paid Time Off, Eight (8) Company Holidays
• 401(k) with Company Match – up to 4.5%
• 100% Company Life Coverage
• 100% Short Term Disability Coverage
• Gym Membership Reimbursement
• Vitamin Allowance + Discounts
• Company-Funded Health Savings Account ($1,600/year)
• Cash Reward Employee Referral Program
• Pet Insurance
• Fantastic work environment that focuses on Safety, Quality, Community, and amazing people. We hire top talent and celebrate the ingenuity and tenacity of our team members and leaders!

Apply tot his job Apply To this Job