Experienced Part-Time Customer Service Associate – Tool Rental – Flexible Clover, SC (N York County)

Are you passionate about delivering exceptional customer experiences and making a difference in people's lives? Do you thrive in a fast-paced, dynamic environment where no two days are the same? Look no further! arenaflex is seeking an experienced Part-Time Customer Service Associate to join our team in Clover, SC (N York County). As a key member of our Tool Rental department, you will play a vital role in helping customers achieve their home improvement goals while providing top-notch service and support.

About arenaflex

arenaflex is a leading home improvement company serving millions of customers across the United States. With a rich history of innovation and customer-centricity, we strive to make a positive impact on our communities and the lives of our customers. Our commitment to growth, teamwork, and community involvement has earned us a reputation as a trusted and respected leader in the industry.

Your Impact at arenaflex

As a Customer Service Associate, you will be the face of arenaflex, providing exceptional service and support to customers in our Tool Rental department. Your expertise, enthusiasm, and passion for helping others will make a significant difference in the lives of our customers, setting us apart from the competition and driving customer loyalty.

How We Support You

At arenaflex, we believe in investing in our associates' growth and well-being. As a valued member of our team, you will enjoy a range of benefits and opportunities, including:

• Competitive pay and flexible scheduling to fit your needs
• Access to top-tier health insurance options to prioritize your well-being
• Educational opportunities through our tuition assistance program
• A company-matching 401(k) and optional Employee Stock Purchase Program to help you plan for your future
• A 10% Associate Discount to save on arenaflex products and services
• The opportunity to learn new trade skills through our Track to the Trades program

Your Day at arenaflex

As a Customer Service Associate, your day will be filled with a variety of tasks and responsibilities, including:

• Welcoming customers to arenaflex and providing friendly, professional service
• Assisting customers with locating and handling merchandise
• Down stocking merchandise by identifying empty areas on shelves and replenishing supplies
• Processing orders and deliveries accurately to ensure customers receive merchandise as expected and on time
• Cross-functionally training in other areas of the store to deliver exceptional customer service
• Preparing merchandise in your department based on customer needs
• Guiding customers through shopping or checkout
• Completing other duties as assigned

Key Responsibilities

* Welcome customers to arenaflex, answer questions, and deliver friendly and professional customer service

• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Minimum Qualifications

* 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information

• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Preferred Qualifications

* 6 months of Retail and/or customer service experience

• Bi-lingual skills
• Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials)

Lowes commitment to growth and teamwork extends to the community as well. To better equip our stores and serve our communities, we strongly encourage bilingual, military, and veteran talent to apply and join our team.

Travel Requirements

This role does not require regular travel; however, this role may need to travel occasionally to meetings, training, or to support neighboring stores.

Working Conditions

Environmental factors vary by location. You may be working in both inside and outside weather conditions. Exposure to varying climates, including extreme heat or cold, wet, damp, humid, windy, or drafty conditions, is possible. You may be exposed to constant or intermittent noises in addition to moving or shaking objects and equipment. Lifting methods vary based on role, weight, and volume. Associates must follow guidelines, limiting single lifts to 75 pounds. Team lifts are used minimally starting at 75 pounds or when needed. Powered equipment should be used as required, with proper training or assistance from a trained coworker.

About arenaflex

arenaflex Companies, Inc. (NYSE: LOW) is a FORTUNE 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, arenaflex operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., arenaflex supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit arenaflex.com arenaflex is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Apply Now!

Ready to join a dynamic team and make a difference in the lives of our customers? Apply now to become an experienced Part-Time Customer Service Associate at arenaflex in Clover, SC (N York County)! Apply for this job