Head of Presales - Remote - USA
About FullStack FullStack is one of the fastest-growing software consultancy companies in the Americas. We deliver transformational digital solutions to top global companies and Silicon Valley startups. As an employee-first company, we focus on hiring the most talented software designers and developers by creating a positive, respectful, and supportive work environment where they can achieve their greatest potential. We’re Most Proud Of
- Offering life-changing career opportunities to talented software professionals across the Americas.
- Building highly-skilled software development teams for hundreds of the world’s greatest companies.
- Having delivered hundreds of successful custom software solutions, which have positively impacted the lives and careers of millions of users.
- Our 4.2-star rating on GlassDoor.
- Our client Net Promoter Score of 68, twice the industry average.
The Position We are looking for a Head of Presales, someone who can bridge the gap between complex engineering capabilities and executive business value. You will be in charge of transforming high-level client needs into scalable, AI-driven technical roadmaps. Your mission is to ensure that every engagement we sign is rooted in technical excellence, commercial viability, and long-term delivery success.
What You'll Do
- Establish reporting on active and historical opportunities to track win rates and pipeline health. Build a library of reusable technical assets and modular proposal materials to accelerate the sales cycle.
- Lead the end-to-end design of complex technical solutions for enterprise accounts, ensuring proposals are scalable, repeatable, and high-margin.
- Act as a trusted advisor to CTOs and CIOs, translating business objectives into product engineering and AI-driven roadmaps.
- Standardize the proposal process, from initial discovery to SOW execution, ensuring a seamless transition from "Sold" to "Delivery."
- Infuse GenAI, MLOps, and automation into our pursuit strategy, showcasing how our "Builder’s Culture" drives engineering productivity.
- Build and mentor a world-class team of Solutions Architects, fostering a culture of technical curiosity and commercial acumen.
What You Bring
- 12+ Years of Tech Services Experience: A deep expertise in global talent platforms, technical consulting, or digital transformation (experience at a high-scale firm is a major plus).
- Proven Client Success Leadership: Experience leading Client Success or Account Management at the Director level or above, with a focus on retention and portfolio growth.
- Hybrid Technical/Commercial Acumen: You can speak "Engineering" with a Lead Developer and "PnL" with a CFO. You understand the nuances of network infrastructure, cloud (AWS/GCP), and the modern SDLC.
- Consultative Sales Mastery: A track record of turning ambiguous client problems into structured, multi-year engagement models.
- Builder Mentality: Experience scaling operations in high-growth environments (e.g., Fintech/Wealthtech or global staffing), with the ability to create processes where none exist.
What We Offer
- Competitive Salary.
- Paid Time Off (vacation, sick leave, maternity and paternity leave, holidays).
- 100% remote work.
- The ability to work with leading startups and Fortune 500 companies.
- Health, dental, and vision insurance.
- 401(k) w/ 4% match.
- Ample opportunity for career advancement.
- Continuing education opportunities.
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