Experienced Delivery and Customer Service Representative with CDL Requirement – Join arenaflex for a Rewarding Career in Propane Delivery and Customer Satisfaction

Introduction to arenaflex

At arenaflex, we are part of a legacy that spans over six decades, dedicated to providing exceptional service to our customers. As a leading propane company, we serve over 1.5 million residential, commercial, industrial, and motor fuel propane customers across the United States. With a team of over 6,500 dedicated professionals, we deliver over 1 billion gallons of propane from 1,800 distribution points, making us a significant player in the industry. Our commitment to safety, customer satisfaction, and employee development sets us apart, and we are now looking for talented individuals to join our team as Delivery and Customer Service Representatives.

About the Role

As a Delivery and Customer Service Representative at arenaflex, you will play a vital role in delivering propane to our customers while ensuring the highest standards of safety and customer service. This is an exciting opportunity to join a nationally known company and industry leader, where you will be responsible for safely operating a propane delivery truck, filling residential and commercial bulk tanks with propane, and delivering propane cylinders to commercial and industrial customers. Your dedication to providing exceptional customer service and ensuring safety protocols are followed will be paramount to your success in this role.

Key Responsibilities:

• Safely operate a propane delivery truck along provided delivery routes, adhering to all federal and state codes and regulations, as well as arenaflex Safety and Operations Policies and Procedures.
• Fill residential and/or commercial bulk tanks with propane and deliver propane cylinders to commercial/industrial customers, ensuring timely and efficient service.
• Perform all daily functions in a safe manner, using required Personal Protective Equipment and following safety guidelines to minimize risks.
• Work flexible hours, including 8 to 12-hour shifts, weekends, on-call, and overtime, as required to meet customer needs and ensure seamless service delivery.
• Develop and maintain strong customer relationships, providing excellent customer service and ensuring customer satisfaction through prompt issue resolution and proactive communication.

Requirements and Qualifications

To be successful in this role, you will need to possess a valid Class A or B CDL and be willing to obtain hazmat and tanker endorsements. Reimbursements for these endorsements will be provided. You should also have an acceptable driving record, satisfactory completion of a DOT physical, drug test, and background check. The ability to work outdoors in all weather conditions and lift up to 70 lbs is essential. Additionally, you should be willing to work in a fast-paced environment, prioritizing safety and customer satisfaction above all else.

Essential Qualifications:

• Valid Class A or B CDL with willingness to obtain hazmat and tanker endorsements.
• Acceptable driving record.
• Satisfactory completion of a DOT physical, drug test, and background check.
• Ability to work outdoors in all weather conditions.
• Ability to lift up to 70 lbs.

Preferred Qualifications:

• Prior experience in delivery or customer service roles, preferably in the propane industry.
• Strong communication and interpersonal skills, with the ability to build rapport with customers and colleagues.
• Basic knowledge of safety protocols and regulations, with a commitment to adhering to safety guidelines.
• Flexibility and adaptability, with the ability to work in a fast-paced environment and prioritize tasks effectively.

Career Growth and Development

At arenaflex, we are committed to the growth and development of our employees. As a Delivery and Customer Service Representative, you will have access to ongoing training and development opportunities, designed to enhance your skills and knowledge in the propane industry. Our annual performance reviews and career advancement opportunities will provide you with a clear path for professional growth, and our veteran-friendly environment welcomes individuals from all backgrounds.

Work Environment and Company Culture

arenaflex prides itself on a positive and inclusive work environment, where diversity and equality are valued. Our company culture is built on a foundation of safety, customer satisfaction, and employee development, and we strive to create a workplace where everyone feels valued and supported. With a strong focus on community involvement and social responsibility, you will be part of a team that makes a difference in the lives of our customers and the communities we serve.

Compensation and Benefits

As a Delivery and Customer Service Representative at arenaflex, you can expect a competitive hourly rate starting at $31, depending on your skills, qualifications, and experience. Additional compensation includes eligibility to earn a performance-based bonus or commissions on completed sales. Our comprehensive benefits package includes:

• Home every day.
• 17 PTO days plus 7 paid holidays.
• $5,000 sign-on bonus.
• Ongoing safety incentives.
• Career advancement opportunities and annual performance reviews.
• Uniforms provided.
• $2,500 employee referral program.
• Year-round medical coverage available, as well as 401k with company match, propane discount year-round, paid holidays, and paid vacation.

Conclusion

If you are a motivated and customer-focused individual with a passion for delivery and customer service, we encourage you to apply for this exciting opportunity at arenaflex. As a Delivery and Customer Service Representative, you will be part of a dynamic team that prioritizes safety, customer satisfaction, and employee development. With a competitive compensation package, comprehensive benefits, and opportunities for growth and development, this is an ideal role for those looking to build a rewarding career in the propane industry. Apply now to join the arenaflex team and start your journey to a fulfilling and challenging career.