Experienced Senior Manager, Information System Compliance, North America – Data and Information Governance Expert

At arenaflex, we are committed to delivering innovative solutions that empower individuals to live life to the fullest. As a leading global provider of innovative hearing, vision, and oral health solutions, we strive to make a positive impact on people's lives. We are now seeking an experienced Senior Manager, Information System Compliance, North America to join our team and play a critical role in ensuring the security and integrity of our information systems.

About the Position

As a Senior Manager, Information System Compliance, North America, you will be responsible for managing the North American Information System Security ("ISS") program and implementing specific projects related to regulatory requirements, contracts with government agencies, and commercial customers. You will work closely with our North America Data Privacy and Legal teams to ensure compliance with evolving standards and regulations. Your expertise will be instrumental in overseeing compliance on North American websites and ensuring that our enterprise platforms, such as SAP, meet the necessary requirements.

Responsibilities

As a Senior Manager, Information System Compliance, North America, your key responsibilities will include:

• Assessing and understanding current information security architecture and processes
• Collaborating with channel leads, functional colleagues, and customers to understand current and future requirements by governmental and private customers
• Translating external regulatory and contractual requirements into internal system requirements, including change requests for SAP and other Sonova applications and platforms
• Facilitating activities of a cross-functional Sonova team (IT, local business operations, Data Privacy, Legal, and others) and external consultants to produce deliverables on time and within budget
• Coordinating work with outside consultants, including crafting project scope, statements of work, and developing cost layouts
• Developing and maintaining a pipeline of change requests for SAP and other Sonova systems necessary to address regulatory and operational requirements
• Managing change requests to ensure that Global Process Owners understand the importance and implications of the change requests and appropriately prioritize them
• Providing regular program and project updates to Sonova North American group company leadership
• Implementing and providing support for necessary SOPs/Work Orders to reflect changes made to internal systems; coordinating and facilitating re-training of staff as applicable

Requirements

To be successful in this role, you will need:

• A Bachelor's Degree (Master's Degree preferred)
• A minimum of 7+ years of experience working in a regulated industry
• Working knowledge of information security concepts and industry standards
• Experience in translating business requirements into technical requirements
• Project management experience
• Ability to understand information security requirements
• Excellent analytical and problem-solving skills, with the ability to work in a dynamic, fast-paced environment
• Excellent verbal and written communication, presentation, and team working skills
• Ability to organize and follow-up on multiple tasks/details with accuracy and timeliness
• Ability to adhere to all organizational policies and procedures
• Proficient with MS Office (Outlook, Word, Excel, PowerPoint)
• A dynamic personality, willing to shape and change processes, with distinct analytical, assertive, independent, and target-oriented skills, expressing empathy, expertise, and determination
• Ability to communicate convincingly to all levels of staff and management

Nice-to-Haves

While not essential, the following skills and qualifications would be beneficial:

• Experience working with SAP and other enterprise platforms
• Knowledge of data privacy and security regulations, such as GDPR and HIPAA
• Experience in managing cross-functional teams and external consultants
• Strong analytical and problem-solving skills, with the ability to identify and mitigate risks
• Excellent communication and presentation skills, with the ability to communicate complex technical information to non-technical stakeholders

Benefits

As an arenaflex employee, you will enjoy a comprehensive benefits package, including:

• Medical, dental, and vision coverage
• Health Savings, Health Reimbursement, Flexible Spending/Dependent Care Accounts
• TeleHealth options
• 401k plan with company match
• Company-paid life and AD&D insurance
• Additional supplemental life and AD&D coverage available
• Company-paid Short/Long-Term Disability coverage (STD/LTD)
• STD LTD Buy-ups available
• Accident/Hospital Indemnity coverage
• Legal/ID Theft Assistance
• PTO (or sick and vacation time), floating Diversity Day, and paid holidays
• Paid parental bonding leave
• Employee Assistance Program (24/7 mental health support hotline, 5 company-paid counseling sessions, and more)
• Robust internal career growth opportunities
• Tuition reimbursement
• Hearing aid discount for employees and family
• Internal social recognition platform
• D&I-focused: D&I council and employee resource groups

Why Join arenaflex?

At arenaflex, we are committed to creating a workplace that is inclusive, diverse, and supportive. We believe that our employees are our greatest asset, and we strive to provide a work environment that is challenging, rewarding, and fun. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.

How to Apply

If you are interested in this role, please submit your application through our website. We look forward to hearing from you! Apply Job! Apply for this job