Communications Manager | Remote

About the position ICF seeks a Communications Manager to work on a national technical assistance project. The purpose of this project is to provide legal services for unaccompanied children from Office of Refugee Resettlement (ORR) care and custody and to expand the legal community's skills and capacity to provide immigration legal support. The Communications Manager will use his/her expertise to ensure the services are widely promoted to the correct audiences through the development, management and troubleshooting of communication and dissemination strategies. The successful candidate has experience in communication and dissemination. The Communications Manager will work closely with and under the oversight of the Project Director to execute essential communication and outreach strategies through the development and dissemination of high-quality work products.

Responsibilities

• In collaboration with the client and project leadership, develop and implement a communication plan.
• Implement a comprehensive schedule for rolling out strategies that support effective management of messaging frequency and audience saturation, and track reach and engagement.
• Support an array of in-person and technology-based communications solutions to facilitate outreach, education, and ongoing communication with Post Release Services and unaccompanied children/sponsors.
• Create messaging, content, and communications tools, ensuring that communications are based on a clear understanding of target audiences' needs and preferences, use engaging and plain language, are user-friendly and visually appealing, and follow digital and marketing writing best practices.
• Work with the client and project leadership to gather input and feedback on content and strategy and revise as necessary.
• Disseminate content, leveraging pre-existing messaging, lists and channels where possible, including e-mail contact lists and dissemination software to share invitations to training events and promote access to resources, tools, guidance documents, and e-learnings for staff; virtual meeting platforms and registration sites to facilitate opportunities for engagement, knowledge and skill building, discussion, webinars and feedback for staff; and digital content.

Requirements

• Bachelor's degree in social work, public administration, communications, public relations, or related field which requires an understanding of written communication.
• A minimum of 7 years of project-related experience developing public facing communications materials.
• A minimum of 2 years experience working with national communication/ dissemination channels or outreach efforts.
• A minimum of 2 years experience developing communication packages, strategies, or plans for an organization or project.
• Solid team player with proven ability to manage competing priorities, perspectives and stakeholder needs.
• Strong analytical, problem-solving, and decision-making capabilities.
• Ability to deal effectively with rapid change and to prioritize work quickly in response to changing needs.
• Ability to promote and contribute to an equitable and inclusive organizational culture and environment.
• Excellent verbal, interpersonal and written communication skills.
• Demonstrated, outstanding level of professionalism in providing administrative support, including ability to exercise good judgment, discretion, tact, and diplomacy.
• Proficient with MS office applications (i.e., Word, Excel, and PowerPoint).
• Experience with training, curriculum development, and facilitation.

Nice-to-haves

• Project Management Professional or similar certification
• Education and/or experience in the application of race equity, diversity, and inclusion of social justice strategies in human service settings.
• Working knowledge of the refugee, immigrant, and asylee challenges.
• Experience working for a refugee program.

Apply tot his job Apply To this Job