Experienced Digital Campaign Manager – Leading Client Services and Delivering Exceptional Advertising Solutions for arenaflex

Introduction to arenaflex

arenaflex is a leading global brand, renowned for its innovative approach to media and entertainment. Our portfolio encompasses a wide range of world-class brands, including family favorites, broad entertainment networks, and our iconic real brand. We are committed to delivering exceptional experiences to our audiences and driving growth through our diverse range of products and services.

About the Role

We are seeking an experienced and highly skilled Digital Campaign Manager to join our team at arenaflex. As a key member of our client services group, you will play a crucial role in delivering exceptional advertising solutions to our clients, driving revenue growth, and maintaining high standards in our relationships with advertisers and agencies. Your expertise will be instrumental in leading our digital campaign management team, ensuring the successful execution of advertising campaigns across our digital properties, including video, display, and social media.

Key Responsibilities

• Lead a team of digital campaign managers in supporting assigned sales representatives and clients through all stages of the campaign lifecycle, from planning to invoicing
• Deliver effective media plans that maximize revenue and drive client satisfaction
• Allocate team responsibilities, contribute to campaign management, and ensure seamless execution
• Perform all tasks related to campaign management, including inventory forecasting, media plan creation, order entry, trafficking, optimization, reporting, and invoicing
• Ensure the Account Manager is fully trained on campaign execution and able to address all related questions
• Act as the primary point of contact for any escalations on complex issues or requests regarding inventory, ad products, or campaigns
• Collaborate with Sales, Finance, and Accounting teams to track revenue and ensure accurate invoicing
• Investigate and resolve ad delivery, ad quality, and technical issues, liaising with global Ad Platforms support
• Test potential ad tech vendor integrations and provide feedback on contract negotiations
• Ideate, implement, review, and optimize operational processes that drive quality and efficiency
• Analyze utilization and performance of digital inventory to develop strategies and products that maximize revenue yield
• Mentor, train, and develop talent, including onboarding new hires
• Create and update internal documentation to outline processes and best practices
• Collaborate with regional teams and act as a local center of excellence for other offices across EMEA
• Maintain up-to-date knowledge of arenaflex's ad tech stack and ecosystem, and stay informed about industry developments

Essential Qualifications

To be successful in this role, you will need:

• A graduate degree or equivalent experience
• 3+ years of overall experience in the advertising industry, either publisher/agency side or in ad tech
• Team management experience
• Expertise in defining and improving processes
• Proven ability in activating campaigns, creating accurate and relevant insights, and optimizing performance
• Solid understanding of programmatic advertising, technologies that power it, and key vendors in the space
• Familiarity with general data security and privacy requirements related to digital advertising
• Ability to represent the company in external meetings and events
• Media or entertainment brand experience is desirable, as is knowledge of the processes and procedures of a global corporation
• Essential knowledge of ad management systems (e.g., Google Ad Manager), ad server systems (e.g., DV360), and management of Creative Labels and Tracking to support and lead the assigned team
• Knowledge of Massive activation for digital campaigns and related requirements

Preferred Qualifications

In addition to the essential qualifications, we are looking for candidates with:

• A strong understanding of the digital media landscape, with specific expertise in video, programmatic, and CTV advertising
• Experience in campaign planning and execution for a wide range of clients
• Ability to balance 'in-the-weeds' tasks with a higher level of strategic thinking
• Proven track record of surpassing client expectations and driving growth and efficiency
• Strong analytical and problem-solving skills, with the ability to step back and look at situations from a high-level perspective

Skills and Competencies

To excel in this role, you will need to possess:

• Exceptional problem-solving skills, with the ability to tackle complex challenges and develop creative solutions
• Strong attention to detail, organizational skills, and ability to manage multiple tasks simultaneously
• Analytical mindset, with the ability to assess, evaluate, and plan based on results
• Ability to work independently or collaboratively with reports, peers, and senior leaders
• Revenue-focused, with a strong understanding of the importance of driving growth and efficiency
• Customer-centric, with a passion for delivering exceptional client experiences
• Excellent communication and presentation skills, with the ability to represent the team internally and externally
• Strong IT skills, with proficiency in core business applications and remote working tools (Outlook, Excel, PowerPoint, Slack, Zoom)

Career Growth and Development

At arenaflex, we are committed to supporting the growth and development of our employees. As a Digital Campaign Manager, you will have access to a range of training and development opportunities, including:

• Career development programs, designed to help you achieve your career goals
• Community involvement initiatives, allowing you to give back to the community and develop new skills
• Commuter assistance programs, designed to make your commute easier and more convenient
• Exclusive discounts and perks, available only to arenaflex employees
• Flexibility @ arenaflex, allowing you to work in a way that suits your needs and lifestyle
• Health insurance and wellbeing programs, designed to support your physical and mental health
• Childcare options, providing you with support and resources to balance your work and family life
• Paid time off, allowing you to take a break and recharge
• Retirement programs, designed to help you plan for your future
• Theme park admission, giving you access to exclusive experiences and events
• Tuition assistance, supporting your ongoing education and development
• Weekly pay, providing you with a regular and reliable income
• Wellness programs, designed to support your physical and mental wellbeing

Work Environment and Company Culture

At arenaflex, we are proud of our dynamic and inclusive work environment. Our company culture is built on a foundation of respect, trust, and open communication. We believe in fostering a positive and supportive work environment, where everyone feels valued and empowered to contribute their best work.

Compensation and Benefits

arenaflex offers a competitive total rewards package, including pay, benefits, and perks. Our compensation package is designed to recognize and reward your contributions to the company, while our benefits and perks are designed to support your overall wellbeing and quality of life.

Conclusion

If you are a motivated and experienced digital campaign manager, looking for a new challenge and opportunity to grow your career, we encourage you to apply for this exciting role at arenaflex. With your expertise and passion for digital advertising, you will play a key role in delivering exceptional client experiences and driving growth and revenue for our company. Don't miss out on this opportunity to join our dynamic and innovative team – apply now and take the first step towards an exciting and rewarding career at arenaflex.

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