Experienced Student Success Coach – Academic Support and Guidance for Aspiring College Students | Remote Work Opportunity
Imagine a career where your success is measured by the progress of those you serve: aspiring college students. At arenaflex, we're committed to making a difference, one amazing student at a time. We invite you to join our team as an Experienced Student Success Coach, where you'll play a vital role in empowering students to achieve academic excellence and reach their full potential.
About arenaflex
arenaflex is a leading education institution dedicated to providing high-quality learning experiences to students from all walks of life. Our mission is to create a supportive and inclusive environment that fosters academic growth, personal development, and career success. As a Student Success Coach, you'll be part of a dynamic team that's passionate about making a positive impact on students' lives.
Job Summary
As an Experienced Student Success Coach, you'll be responsible for providing academic support and guidance to students throughout their education program. You'll work closely with students to identify their strengths and weaknesses, set goals, and develop strategies to overcome challenges. Your expertise will help students navigate the academic landscape, build confidence, and achieve their educational objectives.
Key Responsibilities
* Support enrollment, student development, and retention services while ensuring a quality learning experience.
- Manage a group of assigned students and coach each through their degree program, through proactive and timely outreach.
- Encourage and support students through daily and weekly outreach as they work to develop skills and knowledge for academic success.
- Provide a trusted environment where students can share their thoughts, aspirations, concerns, and interests.
- Offer and teach students how to use resources to help maximize the success of each student.
- Become a certified resume reviewer to provide resume and career development support.
- Be a liaison for students, enabling them to connect with various departments.
What We're Looking For
* Bachelor's degree from an accredited institution of higher learning accredited by an agency recognized by the U.S. Department of Education (or international equivalent)
- Two or more years of experience in academic/admissions support, customer service, human resources, and/or counseling essential
- Knowledge of academic policies and procedures
- Ability to learn technical skills quickly
- Excellent communication/listening skills, including a pleasant phone manner
- Strong customer support focus and attention to details
What We Offer
* Salary Range between $23 and $24 per hour
- Paid time off
- Comprehensive medical, pharmaceutical, dental, and vision benefits
- Health savings and flexible spending accounts
- 401(k) Savings Plan
- Life and Disability Insurance
- Tuition assistance
- Employee Stock Purchase Plan
- Additional benefits including an Employee Assistance Program, prenatal and adoption assistance, and other voluntary benefits to select from.
- Become a Certified Professional Resume Writer through paid certification by PARWCC (Professional Association of Resume Writers and Career Coaches)
- Most benefits apply to full-time employees. Some benefits apply to part-time employees as well. Benefits may vary by location and position and are subject to change at any time. Ask your recruiter for full details and information about eligible dependents.
Work Environment and Culture
As a remote employee, you'll have the flexibility to work from the comfort of your own home office. Our team is committed to creating a supportive and inclusive work environment that fosters collaboration, creativity, and growth. We believe in recognizing and rewarding our employees' hard work and dedication, and we offer a range of benefits and perks to support their well-being and success.
Schedule and Availability
We're open Monday-Thursday 8am to 7pm CDT, and Friday & Saturday 8am to 5pm CDT. We hire people from all time zones that have availability during our hours of operation, in support of our students. As a Student Success Coach, you'll have an assigned schedule during our hours of operation, which defines a 40-hour work week.
Why Join arenaflex?
* Make a meaningful difference in students' lives and contribute to their academic success.
- Work in a dynamic and supportive team environment that values collaboration and growth.
- Enjoy a range of benefits and perks that support your well-being and success.
- Develop your skills and expertise through ongoing training and professional development opportunities.
- Join a leading education institution that's committed to innovation and excellence.
How to Apply
If you're passionate about education and dedicated to making a positive impact on students' lives, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, through our website. We can't wait to hear from you!
Application Question(s)
* You must have a Bachelor Degree for this role, have you graduated with a Bachelor degree?
Education
* Bachelor's (Preferred)
Work Location
* Remote Apply Job! Apply for this job