Director, Production Planning – Pharma

Job Description:

• Manage resourcing of 150-200+ project team members across different accounts and engagement types
• Model and execute resourcing of various engagement models, including retainer, fixed fee, hourly, etc.
• Execute and oversee different types of resourcing models, including dedicated teams, fully dispersed/shared teams, freelancers, contractors, etc.
• Accountable for supporting large scale of resourcing needs, including accounts of $10MM and above
• Deep expertise leading resourcing for AOR and D-AOR accounts
• Accountable for ensuring data reporting needs are met, and expertly applies findings to business impacts and recommendations.
• Proactively addresses workflow challenges - accountable for regular analysis of processes, tools, and historical framework.
• Collaborate closely with cross-functional teams, senior management, and leadership to identify and execute Production Planning’s role in delivering on business needs and optimizing productivity of the agency
• Supports Senior Director on key agency business initiatives.
• Expert written and verbal communication skills, including strong, effective and engaging presentations skills to larger audiences, leadership, and key partners.
• Manage Production Planning team, owning operations, strategy, success metrics, and people management to maximize efficiency and improve processes
• Serve as resourcing strategy subject matter expert. Collaborate with cross-functional leadership to plan and execute agency wide revenue and business initiatives
• Identify and monitor resourcing trends, make strategic recommendations to senior leadership and functional leads as needed to optimize resourcing and revenue continuity and growth
• Provide mentorship and guidance to production planning team, fostering an environment of continuous professional development
• Translate agency growth strategy and revenue goals into actionable staffing and capacity plans
• Use data-driven insights to improve utilization, margin performance, and delivery predictability
• Stay current on industry best practices in resourcing, workforce planning, and agency delivery models
• Evaluate and evolve Production Planning capabilities to meet changing business and client needs
• Build and maintain strong relationships with cross-functional teams and leadership, creating open lines of communication
• Communicate on behalf of the Production Planning team and agency from a strategic perspective

Requirements:

• 7+ years in production planning, resourcing, or workforce management
• 5+ years in an agency environment required; pharma or life sciences strongly preferred
• 5+ years leading teams and optimizing planning processes
• Demonstrated strategic, analytical, and operational capabilities
• Strong command of multiple resourcing and engagement models
• Ability to support large-scale resourcing demands, including $10MM+ accounts/portfolios
• Expertise overseeing resourcing for AOR and D-AOR accounts
• Track record of guiding resourcing functions through growth, change, and organizational evolution
• Proficiency with PSA platforms, resourcing tools, and data-driven planning methodologies (Workamajig preferred)

Benefits:

• Medical, Dental & Vision Insurance. We cover a generous portion of employee contributions
• 401K plan. We invest in present and future you, which is why we offer a generous match and immediate vesting on our plan
• Parental Leave. Generous paid time off for parents to bond with their newest addition
• Professional Development. Each employee has an annual budget to allocate to professional development opportunities. Employees are encouraged to take a workshop, attend a webinar, join associations, and do anything else that will help them grow in their careers.
• And more! We offer flexible time off, life insurance, LTD, a robust employee assistance program, and more!

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