Lead Product Designer

Thoughtworks is a pioneer in integrating experience design with agile software delivery. Our designers work in multi-disciplinary teams that balance the thinking required to understand complex problems with the discipline needed to get high-quality working software into the hands of our clients and customers. Designers at Thoughtworks creatively solve the right problems. We work collaboratively to deliver bespoke software and innovative digital products and take on the most challenging problems our clients have.

Job responsibilities

• Lead the design and development of digital products from ideation and concept through to iterative development, working in parallel with product and business strategists, technical specialists, and client partners.
• Ensure quality across product touchpoints through consistent and attractive visual design guidelines, accessible design system components, and an adherence to best practice UX and interaction design principles.
• Collaborate with cross-functional teams, developing a shared understanding of user and customer jobs, journeys, and needs through research, testing, and synthesis, and ensure that product design principles continuously evolve to meet these needs.
• Be the primary bridge between design, technology, and business teams, ensuring your vision is seamlessly executed in collaboration with developers and other stakeholders.
• Champion the continuous improvement of design practices by mentoring your team, facilitating knowledge sharing, and running workshops or feedback sessions.
• Actively engage and bring thought leadership and best practices to Thoughtworks and our client’s design practice.

Job qualifications

Technical Skills

• Rich experience designing digital products and interface solutions from scoping and concept through to scalable delivery
• Strong foundations in user experience and interaction design principles and heuristics, including an applied understanding of information architecture
• Exceptional visual design skills with a strong eye for detail in colour, layout, typography, and motion
• Experience creating programme-wide design guidelines, and collaborating with design and development partners on modular design system components
• Comfortable with trial and error, embracing feedback, and using prototyping to explore new ideas.
• Expertise in working closely with business and tech teams to bring real-world design solutions to life.
• Good overall understanding of the various aspects of design discipline that contributes to building impactful products.

Professional Skills

• You excel in leading agile, cross-functional teams and confidently overseeing the design and development of product solutions and user interface assets across multiple workstreams.
• Complex, large-scale challenges captivate you and you have the ability to break them down into simple, strategic, and impactful product solutions that drive business outcomes.
• As a seasoned storyteller, you not only communicate the customer and business value of design to stakeholders but also inspire teams with your vision, ensuring your ideas resonate at all levels of the organization.
• You are passionate about elevating your team, mentoring designers of all levels and providing structured learning opportunities to grow their skills and design expertise.
• A thought leader in your field, you actively contribute to the design community, both within and outside the organization.

Please share a portfolio link that showcases your expertise in digital products – ideally across multiple channels (web, mobile etc). Experience in designing both B2B and B2C products is essential.

Other things to know

Learning & Development

There is no one-size-fits-all career path at Thoughtworks: however you want to develop your career is entirely up to you. But we also balance autonomy with the strength of our cultivation culture. This means your career is supported by interactive tools, numerous development programs and teammates who want to help you grow. We see value in helping each other be our best and that extends to empowering our employees in their career journeys.

About Thoughtworks

Thoughtworks is a dynamic and inclusive community of bright and supportive colleagues who are revolutionizing tech. As a leading technology consultancy, we’re pushing boundaries through our purposeful and impactful work. For 30+ years, we’ve delivered extraordinary impact together with our clients by helping them solve complex business problems with technology as the differentiator. Bring your brilliant expertise and commitment for continuous learning to Thoughtworks. Together, let’s be extraordinary.

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