[Remote] Work From Home | Hotel Reservations | Customer Service
Note: The job is a remote job and is open to candidates in USA. Home Health Focus AI is dedicated to helping home healthcare professionals find meaningful opportunities that prioritize patient care. They are seeking a Customer Service Representative to assist clients in researching and booking hotel accommodations while providing excellent customer service and maintaining accurate records of client interactions.
Responsibilities
- Assist clients in researching and booking hotel accommodations
- Provide accurate information about hotel options, pricing, and amenities
- Respond promptly and professionally to client inquiries via phone, email, or online messaging
- Maintain accurate records of client interactions, preferences, and reservations
- Collaborate with other team members to ensure excellent service delivery
Skills
- Excellent communication and customer service skills
- Friendly, professional demeanor and strong attention to detail
- Ability to work independently and manage tasks effectively
- Basic computer skills and reliable internet connection
- Interest in travel and helping clients plan exceptional hotel stays
- Previous experience in customer service, hospitality, or sales is a plus but not required
Benefits
- Flexible, remote work environment
- Full training and access to booking tools and industry resources
- Supportive team culture and mentorship
- Access to exclusive travel discounts and industry perks
- Opportunities for personal and professional development
Company Overview