Customer Service/Help Desk Representative
ITegrity, Inc. is a trusted Technology, Engineering, and Management Services Provider, and they are seeking a full-time Customer Service/Help Desk Representative. The role involves supporting federal employees with proprietary government software, requiring excellent customer service skills and the ability to learn new software quickly.
Responsibilities
- Ability to quickly learn how to use new software
- General computer skills such as MS Office are required
- Excellent phone skills
- Excellent Customer Service Skill
- Ability to go in to the office in Silver Spring, MD, up to 2 days per week, if required
Skills
- Ability to quickly learn how to use new software
- General computer skills such as MS Office are required
- Excellent phone skills
- Excellent Customer Service Skill
- Ability to go in to the office in Silver Spring, MD, up to 2 days per week, if required
- HS Diploma
- Minimum of 1 years of Customer Service experience
- Must be able to be cleared for a Public Trust
Company Overview