Accounts Receivable Specialist

RVO Health is a new healthcare platform focused on building relationships with individuals throughout their health and wellness journey. The Accounts Receivable Specialist will play a crucial role in managing client billing, ensuring accuracy in invoicing, and facilitating communication with customers regarding their accounts.

Responsibilities

• Prepare client billing in a prompt, accurate and timely manner
• Review and make adjustments or corrections, and ensure all pertinent information is correct and included
• Communicate with customers to ensure accurate and efficient invoice set-up and processing, using electronic options when available
• Generate invoices from electronic billing files and email from ERP system
• Review and manage invoice submissions to ensure that client requirements are met in a timely manner
• Confirm that errors have been resolved and invoices are successfully accepted
• Respond to internal and external clients with courtesy and professionalism regarding account status, transaction details, W9s, credit requests or other billing matters
• Perform research and communicate as necessary to keep all stakeholders informed
• Produce and distribute reports as required
• Identify issues and suggest solutions or enhancements for billing
• Apply customer payments to open receivables
• Analyze remittance details, research, problem solve to ensure timely and accurate cash application in accordance with pre-determined service levels
• Perform maintenance on customer accounts as needed
• Support collections efforts as needed; write-offs; partial payments, reversal of payments
• Able to work in a multiple bank accounts environment with an understanding of cash applications and reconciliation
• Follow up with customers regarding outstanding aged receivables
• Assist with month-end closing, including account reconciliations

Skills

• High school diploma or equivalent
• Proven experience as an accounts receivable specialist or in a similar role
• Strong knowledge of accounts receivable processes and principles
• Proficiency in using accounting software and Microsoft Office applications
• Excellent attention to detail and accuracy
• Strong organizational and time management skills
• Effective communication and interpersonal abilities
• Ability to work independently and collaboratively in a team environment
• Knowledge of GAAP and familiarity with financial regulations
• Bachelor's degree in accounting, finance, or a related field
• 1-3 years of experience as an accounts receivable specialist or in a similar role

Benefits

• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Paid Time Off
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program
• Pharmacy Benefits
• Income Protection Plans
• Pet Services Plans
• Mental Health Support
• Wellness Coaching
• HSA- Health Savings Account
• Commuter Benefits
• Gym & Fitness Center Discount Program

Company Overview