[Remote] Credit Balance Representative
Note: The job is a remote job and is open to candidates in USA. TridentCare is a healthcare organization seeking a Credit Balance Representative. The main purpose of this role is to review and validate daily credit balances, research issues contributing to these balances, and maintain compliance with departmental benchmarks.
Responsibilities
- Review daily credit balances to determine the validity of the credit balance and obtains the associated EOB’s to validate
- Researches and identifies issues and problems contributing to credit balances
- Notates accounts in detail regarding the happenings of credit balances
- Puts required data together for any refund that has been validated
- Maintains compliance with all established departmental benchmarks including, but not limited to, accuracy and daily productivity
- Keeps Supervisor informed of areas of concern and problems identified. Notifies Supervisor of any delays in refund processing
- Performs other tasks as assigned to support the goals of the organization
Skills
- Review daily credit balances to determine the validity of the credit balance and obtains the associated EOB's to validate
- Researches and identifies issues and problems contributing to credit balances
- Notates accounts in detail regarding the happenings of credit balances
- Puts required data together for any refund that has been validated
- Maintains compliance with all established departmental benchmarks including, but not limited to, accuracy and daily productivity
- Keeps Supervisor informed of areas of concern and problems identified
- Notifies Supervisor of any delays in refund processing
- Performs other tasks as assigned to support the goals of the organization
Benefits
- Two weeks of vacation time
- Health Insurance after 30 days!
- Sick time
- 8 paid holidays
- Same day pay available
- Medical insurance allowance, giving you the freedom to customize your plan to fit your needs
- Dental insurance
- Vision insurance
- Disability insurance
- Company paid life insurance
- 401(k)
Company Overview