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Sales Assistant

Work from home Full-time role Hiring

Planet Depos is a company focused on providing client experience and business growth, and they are seeking a Sales Assistant to support their Senior Account Executive. The role involves assisting with administrative tasks, research, marketing support, and maintaining client relationships.

Responsibilities

  • CRM & Task Management in Salesforce
  • Support day-to-day administrative needs including contact and job assignment requests, and database upkeep
  • Maintain accurate and up-to-date client profiles
  • Create follow-up tasks, log meeting notes, and track client interactions and activity
  • Generate Salesforce reports to identify trends and segment clientele, including top clients, decreasing accounts, and prospects
  • Proactively catch leads, tasks and events needing SAE’s attention to ensure nothing slips through the cracks
  • Conduct research on law firms, decision-makers, and industry news using platforms like LinkedIn, Law360, and legal journals
  • Set up and monitor docket alerts for key accounts
  • Support outbound marketing campaigns including e-blasts, drip campaigns, and strategic client mailings
  • Track and assist with lead generation efforts across multiple platforms
  • Help create memorable client experiences by preparing and sending gifts, handwritten notes, and swag for targeted campaigns (onboarding, holidays, client check-ins, etc.)
  • Coordinate calendar appointments, client meetings, and travel arrangements
  • Process expense reports accurately and on time
  • Manage logistics such as restaurant reservations, gift packing, shipping, and event support
  • Maintain relationships with vendors for gifting and swag to ensure timely delivery and quality
  • Professionally handle occasional client check-ins or quick requests as delegated by the SAE
  • Attend sponsorship events, lunch-and-learns, and other client-facing events
  • Collaborate with back office on coverage issues, billing inquiries, or troubleshooting
  • Ensure timely follow-through and client responsiveness on delegated follow-up tasks

Skills

  • Legal field experience preferred
  • Strong written and verbal communication skills
  • Comfort with Microsoft Office products (Word, Excel, PowerPoint, Outlook)
  • Salesforce experience is a plus
  • Exceptional attention to detail and strong organizational skills
  • High level of professionalism and customer service mindset
  • Ability to manage multiple priorities and adjust quickly in a fast-paced environment
  • Bachelor's degree preferred

Benefits

  • Medical
  • Dental
  • Vision
  • Voluntary Term Life Insurance
  • Voluntary Whole Life Insurance
  • Voluntary Long Term Disability
  • PTO
  • Paid Holidays
  • 401(k)
  • Employee Assistance Program (EAP)

Company Overview

  • Planet Depos is a legal services company specializing in court reporting, videography, and video conferencing services. It was founded in 2008, and is headquartered in Norfolk, Virginia, USA, with a workforce of 201-500 employees. Its website is http://planetdepos.com.
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