[Remote] Business Development Associate (Remote: Philadelphia, PA)

Note: The job is a remote job and is open to candidates in USA. BioIVT is a leading global provider of research models and value-added research services for drug discovery and development. As a Business Development Associate, you will support the sales team by responding to customer inquiries and contributing to business growth strategies.

Responsibilities

• Use sales enablement tools and reports for prospecting
• Following the direction of the Regional Director - respond and adapt to territory and market strategies including supporting specific territories for new customer acquisition and working closely with specific business development managers
• Work closely with Business Development Managers on prospecting strategies and take on some accounts or opportunities as the primary POC in consultation with the Regional Director
• Utilize Salesforce CRM or similar tools track their customer interactions, manage leads, and forecast sales pipeline activity
• Respond promptly and professionally to inquiries from a variety of channels, providing accurate product information, and pricing, as needed
• Identify cross-selling and upselling opportunities for additional products or services. Prepare and send quotes for standard products, liaise with internal departments for quotes for non-standard products
• Collaborate with sales leaders to create presentations to educate customers on the features, benefits, and applications of BioIVT's products and services
• Act as primary coordinator and POC for all regional sales client educational events
• Attend trade shows, conferences, and other industry events to network with potential customers and promote BioIVT's brand and offerings as needed

Skills

• Proven work experience as a sales support specialist or customer support associate
• Hands on experience with ERP and CRM systems
• Proficiency with MS Office Suite, particularly MS Excel
• In-depth understanding of best in class customer service practices
• Excellent communication skills
• Analytical and multitasking skills
• Teamwork and motivational skills
• BS degree in Marketing or associates degree in relevant field a plus
• Willingness to travel occasionally for customer meetings and industry events

Benefits

• Medical
• Dental
• Vision
• Short-term/long-term disability
• Life insurance
• Hospital indemnity and accident insurance
• Generous retirement plan with a company match
• Competitive time-off policies
• Collaborative environment that promotes growth from within
• Company-sponsored events for the entire team

Company Overview