Development Associate
Animal Care Centers of NYC is one of the nation’s largest open-admission animal shelters, dedicated to ending animal homelessness in NYC. The Development Associate plays a hands-on, supportive role on the Development team, assisting with fundraising activities and maintaining donor records to help sustain the organization's mission.
Responsibilities
- Support portfolio management for the Director of Development, Senior Manager of Individual Giving, and Senior Manager of Institutional Giving, including tracking actions, preparing lists, updating records, and supporting follow-up
- Assist with prospect research, including reviewing donor giving history, basic wealth indicators, and publicly available information to support donor engagement
- Prepare and mail donor acknowledgment letters, tribute and memorial cards, and other routine donor correspondence
- Assist with drafting donor appeals and fundraising communications, in collaboration with the Development team
- Assist with the preparation of donor mailings, including list generation and tracking in Raiser’s Edge
- Monitor and respond to general donor inquiries received via email and phone, providing timely and professional responses
- Maintain accurate and up-to-date donor records in Raiser’s Edge, including biographical information, contact details, addresses, relationships, and communication preferences
- Enter actions, contact reports, and donor communications in Raiser’s Edge to support moves management processes
- Track and document in-kind donations and assist with appropriate acknowledgment and reporting
- Run routine and ad hoc reports to support the development team
- Assist with data hygiene efforts, including record updates, duplicate management, and coding accuracy (in coordination with the Development Operations Manager)
- Provide support for gift processing and gift importing under the direction of the Development Operations Manager, as needed
- Assist the Development team with daily fundraising activities and provide support to team members as needed
- Other duties as assigned by the Senior Manager, Individual Giving
Skills
- Bachelor's degree required
- 1–2 years of experience in fundraising, development, donor relations, nonprofit administration, or a related role required
- Proficiency with Microsoft Office, particularly Excel and Word, for donor reporting, correspondence, and data management
- Strong written and verbal communication skills, with the ability to communicate professionally and empathetically with donors and community members
- Excellent organizational and time management skills, with strong attention to detail and the ability to manage multiple priorities and deadlines
- Ability to work occasional evenings or weekends for fundraising events or donor engagement activities
- Experience working in a nonprofit development or fundraising environment, particularly in donor relations or annual giving
- Familiarity with donor database systems, such as Raiser's Edge/NXT or comparable CRM platforms
- Experience with online fundraising, email marketing, or donor communication tools, such as Luminate or equivalent platforms
- Experience supporting donor stewardship activities, including acknowledgments, appeals, events, or campaign support
- Interest in or commitment to animal welfare and the mission of an animal shelter
Benefits
- Generous paid-time-off (PTO) package that includes vacation time, birthdays off, personal days and sick pay
- Great open access Cigna medical, dental and vision insurance at a low premium
- 401K and Pension
- Life Insurance
- On-the-job training for 2-4 weeks
- Periodic all staff trainings to include safety, DEI, cross training, and other growth opportunities
- Loan forgiveness, cancellation, and/or consolidation under the Public Service Loan Forgiveness program (PSLF)
Company Overview