Education Project Specialist

The American Orthopaedic Association is seeking an Education Project Specialist to support the development and execution of leadership programs and meetings. This role involves a range of administrative tasks, including communication composition, program material development, and logistical support for educational programs.

Responsibilities

• Performs an array of administrative tasks in the support and execution of AOA projects/programs
• Responsible for composing communications including letters, website content, reports and presentation materials
• Work closely with AOA staff to understand project/program features and benefits. Assists with program material development; works with AOA members to solicit pertinent information
• Provides general support for AOA educational programs including, but not limited to AOA’s Council of Orthopaedic Residency Directors (CORD), Annual Meeting, and Leadership Development Program Offerings. Responsible for related activities, including developing meeting agendas and materials, encouraging member participation, scheduling calls and writing minutes
• Works with Associate Manager to support AOA’s Resident Leadership Forum and Traveling Fellowships
• Helps organize logistics for onsite management of program meetings, including preparation of materials, registration/enrollment, disclosures, speaker contracts/expense report reconciliation
• Provide content management support for website as needed
• Establish and maintain files and document policies and procedures pertinent to the position. Learn necessary technology to administer programs as needed
• Understand, communicate and advance overall AOA strategic objectives
• Perform special assignments as determined by supervisor

Skills

• Minimum Associates Degree required
• 1-3 years experience in office/administrative support/customer service or similar administrative management function; or an equivalent combination of education, training, and/or experience
• Good verbal communicator who has the ability to build relationships with volunteer leadership, staff and vendors
• Excellent written and verbal communication skills
• Demonstrated ability to handle multiple concurrent projects and adhere to deadlines
• Ability to read, analyze, and interpret reports
• Experienced in Microsoft Office tools
• Relational and/or Customer Contact Database technology experience and skills and data management
• Resourceful, self-starter with problem-solving and troubleshooting abilities
• Strong customer service aptitude
• Strong organizational skills: ability to prioritize and coordinate a high volume of projects and details simultaneously
• Proactive individual able to take responsibility for delegated activities
• Interpersonal abilities to get along with others and work as a team
• Professional demeanor to appropriately represent professional society
• Willingness to work extra hours during high periods to assure deadlines are met
• Ability to be flexible and work on projects outside written job description
• Undergraduate degree preferred
• Association experience preferred

Benefits

• Medical, dental, life insurance, and long-term disability plans for full time employees
• Employer-sponsored Retirement Plans
• Employer contribution of 10% of salary to each Employee’s retirement plan
• Employee option/ability to make additional retirement contributions, before tax, up to federal limits
• Generous PTO policy
• 4 days per week remote work option
• Summer hours and flexible work hours
• AOA employees have annual opportunities to expand their skill sets in the not-for-profit association management arena and participate in continuing education, with opportunities for promotion and advancement.

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