Administrative Coordinator, Center for Continuing Education and Workforce Development (Multiple Positions)

The City University of New York is seeking two Administrative Coordinators for the Center for Continuing Education and Workforce Development at the Borough of Manhattan Community College. The role involves supporting workforce development programs through administrative tasks, maintaining student records, and facilitating communication between instructors and students.

Responsibilities

• Plan, organize, and assist with program activities, administrative tasks, and day-to-day office operation
• Maintain student records by navigating the Xenegrade (Xen.Dir.) registration system; assist with roster updates, attendance tracking, and program data integrity for reporting purposes
• Support personnel processes by coordinating with HR for hiring and onboarding, preparing teaching assignment letters, and distributing faculty protocol documents as directed
• Facilitate communication between instructors and students to ensure smooth program operations
• Assist in preparing and issuing completion certificates in accordance with program requirements
• Coordinate national certification exam registration, scheduling, and proctoring logistics
• Assist with managing student transportation needs, including issuing and tracking OMNY cards

Skills

• Bachelor's degree required
• Detail-oriented with strong organization, accuracy, and follow-through; strong communication and interpersonal skills
• Proficiency with Microsoft Office Suite and/or Google Workspace; experience using Zoom and MS Teams
• Ability to work a flexible schedule, including evenings (until 9 PM) and occasional weekend hours, is expected
• Experience in Allied Health, higher education, workforce development, or continuing education environments
• Knowledge of CUNY processes/systems (CUNYFirst and CUNYBuy); hands-on experience with Xenegrade or similar registration systems a plus. Quick to learn new systems

Benefits

• CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development.
• We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off.
• Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

Company Overview

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