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Regional Merchant Lead - Los Angeles

Work from home Full-time role Hiring

About the position About the Team The Outside Sales team has been the face of DoorDash to our merchant partners since our founding in 2013. Based locally within assigned markets, our team builds deep relationships with the most coveted local and regional restaurants. As the revenue-driving arm of DoorDash, we fuel the growth of SMB partnerships that strengthen operations, accelerate consumer growth, and improve our bottom line. This is a field sales opportunity based out of the cities specified above. You will need to live in or in proximity to the cities listed.

About the Role

As a Regional Merchant Lead (Outside Sales Representative) , you will own the full sales cycle for bringing new restaurant partners onto DoorDash. This is a fast-paced, transactional sales role where you will prospect, pitch, negotiate, and close deals with local and regional merchants across your assigned market. You will meet with restaurant owners – walking into businesses, running pitches, and building strong local relationships – while introducing them to DoorDash’s suite of offerings, negotiating revenue share agreements, selling multi-product solutions, and helping them understand how partnering with DoorDash will grow their business. This is a field sales role with travel within the region. You will 50%+ of your time in-field meeting with merchants (typically 2-3 days per week) with additional flexibility to work remotely or from a DoorDash office. In addition, this role will require the ability to travel as needed for in-person collaboration through training, offsites, team-building events, and other business related necessity. You're excited about this opportunity because you will… Have a passion for SMB businesses and the restaurant industry Sell restaurant owners on the value of partnering with DoorDash and negotiate revenue share agreements Excel in a transactional deal cycle and closing new business within days Use creative strategies in sales processes and prospect outreach Share on-the-ground insights with sales leadership and operations team Mentor teammates on how to be the best version of themselves after establishing yourself in the role Travel into different markets and meet with restaurant owners (hybrid role with up to 50% travel)

Responsibilities

  • Have a passion for SMB businesses and the restaurant industry
  • Sell restaurant owners on the value of partnering with DoorDash and negotiate revenue share agreements
  • Excel in a transactional deal cycle and closing new business within days
  • Use creative strategies in sales processes and prospect outreach
  • Share on-the-ground insights with sales leadership and operations team
  • Mentor teammates on how to be the best version of themselves after establishing yourself in the role
  • Travel into different markets and meet with restaurant owners (hybrid role with up to 50% travel)

Requirements

  • 2+ years of experience in a closing sales role, preferably in an outside sales or field-forward environment
  • The ability to thrive in a fast-paced, transaction sales cycle – typically closing deals within days
  • Consistently exceeded KPIs and sales target through disciplined activity and strong execution
  • Experience selling multi-product solutions and tailoring your pitch to each merchant
  • Approach challenges from the fundamentals - clear discovery, strong communication, and merchant-first thinking
  • Demonstrated creative and resourceful outreach tactics to open doors and engage with prospects
  • Technical proficiency with CRM and sales tools (Salesforce, Outreach, Chorus, Google Apps).

Benefits

  • comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act).
  • DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.
  • For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
  • For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).

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