Application Analyst I
Mass General Brigham is a not-for-profit organization that supports patient care, research, teaching, and community service. The Application Analyst I is responsible for front line support and maintenance of clinical IT systems, providing support for biomedical systems issues, and assisting with projects and maintenance tasks in a healthcare environment.
Responsibilities
- Responsible for front line support and maintenance of the department’s clinical IT systems including but not limited to Biomedical Device Integration (BMDI), GE MUSE EKG management, OBIX fetal monitoring, data interfaces for medical device systems, and general network connectivity for supported medical devices
- First-responder for biomedical systems issues at various MGB sites and provides at-the-elbow support within the hospital for clinicians and other users of supported systems
- Works individually and in team settings with IT Hardware Technicians, Clinical Engineers, Software Developers, and System Administrators to assist with projects and maintenance tasks
- Includes but is not limited to systems testing, upgrades, interface enhancements, and training end users and biomedical support staff
Skills
- Bachelor's Degree Computer Science required or Bachelor's Degree Related Field of Study required
- Experience Related IT experience, ideally in healthcare IT environment 0-1 year required
- Experience in the development, support, or operation of software applications, preferably in a healthcare setting
- Ability to document workflows and business processes
- Strong interpersonal skills to effectively communicate with both technical and non-technical staff
- Problem-solving skills
- Knowledge of Microsoft Office 365 and other popular office productivity solutions
Benefits
- Comprehensive benefits
- Career advancement opportunities
- Differentials
- Premiums and bonuses as applicable
- Recognition programs designed to celebrate your contributions and support your professional growth
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